Posts Tagged ‘image2013’

Why not streaming audio from teacher to students in the Sanako is a poor workaround

  1. We lost streaming capabilities with upgrade to Sanako Version 7 – still investigating how we can get them back, for the workaround is not working well: Now class activities fail because of permission issues that we did not have when we still were able to stream.
  2. Below is the result of an attempt today to play a listening comprehension activity to students for a TOEFL list mock exam with a student that has regular SANAKO permissions, but not the ones to download from this file location (would need to redo the permissions if we keep streaming).

View a path to where you can start troubleshooting Pearson MyLanguageLab Wimba Voice Java

We used to do proctored LRC chapter exams using this textbook online component, but the Wimba Voice student recording tools stopped working, although a possible solution has been proposed with the problem report. This screencast  leads to an exercise where more testing (each supported browser will behave differently – this is Chrome) is possible::

Can we get rid of Windows Media Player first run experience?

  1. It costs a lot of time in a language lab where computers are frozen (user cannot change settings between sessions – unless this is a roaming user setting on the server which it does not appear to be) and audio files are frequently played for which Windows Media Player has is set to be the default player to go through this set of dialogues whenever trying to listen to a file. We had this bypassed in Windows XP/Symantec Ghost. CAM03834
  2. Even better, make the Sanako Recorder the default player for audio files in the language lab. The Sanako student settings I recommend here are meant for the teacher office computers where we do not have to control and try and optimize the experience as tightly as in a face-to-face class teaching lab and therefore can tread lightly during install of the Sanako. In the Student Recorder Settings, "associate media files" option should be checked.

Forced downgrade to Color scheme Windows 7 Basic since “exceeded its allowed memory”



  1. clip_image001
  2. This warning and forced downgrade appeared on the teacher after starting using MS-Community Clips (which is just a GUI wrapper for Windows Media Encoder internally, which we used on the same machine successfully while it was still on XP).
  3. The error seems slightly more informative than what we received earlier, but I did not manage to investigate since this was in the middle of supporting a teaching use .

Switch to Color Scheme Basic not working for students

    1. Works for me: CAM03648
    2. Does not work for students for whom it primarily has to work: CAM03640
    3. Strangely, student seems to be not stuck on the original, but on an unsaved theme:


Teacher cannot remote control student computers in Sanako Study 1200 Autoscan

  1. Problem:
      1. The 1st video shows me unable to remote control a student PC from the Sanako  Tutor/ Screensharing / Autoscan window, despite (audibly) clicking the mouse and typing on the keyboard.
      2. The 2nd  video demonstrates another strange behavior: Not only can I not remote control the student PC – the Autoscan window keeps showing the same screen even after switching to the next student – although students all work on different texts, as is further evidenced by the thumbnail view of the whole classroom on the left.
      3. This photo was supposed to demonstrate another oddity: the teacher’s typing (instead of going to the student) flashing up in the upper left of the Autoscan window, between the “Monitor” button and the “Word” window frame – but I missed the right moment. Besides, it may be an additional complication due to the Office 2010 Japanese IME chosen here on both teacher and student. Or it may be the root of the problems (but including mouse? screen not updating)
      4. image
  2. Additional Info: For what it is worth: here are the Sanako log files from
    1. the teacher (unfrozen, all times):
    2. a couple of students
  3. Debugging:
    1. Can this be replicated with an IME other than Office 2010 Japanese (or any non-Western IM), on teacher and/or student?  An actual student should be logged in (<- permissions issue?), preferably many (<- performance issue?). Update: No, could not be replicated yet using another keyboard than an East-Asian IME is involved – bug?

Driverinstaller has stopped working

A frequent crash message on both student and teacher station:


Update: I think this could be a Sanako issue. The release notes for Sanako Study 1200 ver 7.1 mention: “Fixed issue where a "DriverInstaller has stopped working" notification was shown in Windows 7 64bit environments when Student application was started up after crashing ”. This indeed looks like the context  I have been seeing this in regularly: image

Can we get rid of Adobe Acrobat Reader’s Accessibility Setup Assistant dialogue?


For users not registered in AD as needing Accessibility this is distracting.

example os from the teacher station, assumed that is the same in the base image.