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Archive for the ‘Distance-education-format-is-Synchronous’ Category
Run mmsys.cpl if you get no audible output in a Blackboard IM call on your PC
2014/02/05
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- Problem: Blackboard IM (4.5.3), in its call window , gives you audio output volume meters
, but no actual audio output. - Reason: Blackboard IM seems to have its on in-built idea which device to output audio to, even if you have no actual speakers plugged in to hear, and it is rather difficult to dissuade.
- Solution:
- Start / Run /”mmsys.cpl”, “OK”: Do the volume meters in there indicate that Blackboard IM outputs to another but your expected speaker (even if the other device is not the default)?
- Right-click on the other speaker device and Disable it.
- Also make sure to restart Blackboard IM. The built-in startup / dial tones will tell you immediately whether audio output works now
Categories: e-infrastructure, textbooks, web-conferencing
audio, blackboard, enfoques, im, java, vistahigherlearning, wimba-pronto
How to test Voice boards (Blackboard Collaborate, formerly Wimba voice) for Vista Higher Learning (Supersite3) Textbooks
2014/02/04
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- First I create a voice board,
- and add an audio contribution so that students can respond:
- Fail:
- More fail
- The help offered is of no use: “If the Applet displayed the message “Audio Unavailable”, click here. “ This is neither the error message, nor does the help address Java (but rather audio hardware config) issues
- But if you refresh (F5 suffices) the window with the Setup Wizard, it starts working?
- Even the audio recorder:
- And the voice board (after F5):
- What Java version is this under ?
really? have I restarted after uninstall of 7.54?- The running process here is now Java 6.
- Still need to test on Java 7.45.
- Now a user needs to test from the student view
How to test Blackboard IM (formerly Wimba Pronto) for Vista Higher Learning Textbooks
2014/02/04
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- After logging in on vhlcentral.com,
- the Software is linked on your “My courses” page:
- Download and install:
- After install:
- Mine was already enabled, but the help says:
Log in (Note: my account info was different form my vhlcentral.com) 
- Check out the Tools menu
- Audio settings should be especially interesting, but there ix no built-on test:
- Need a partner for testing ..
Categories: e-infrastructure, Student-Computers, textbooks, web-conferencing
audio, blackboard, enfoques, im, image2014spring, java, pronto, supersite, vistahigherlearning, wimba
First steps with MS-Lync 2013 screen sharing and remote control during support calls
2013/12/12
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- Start a meeting, by double-clicking on somebody who shows as available in your contact list:
- If you then hover over the monitor item at the bottom, you get the option to “present”, i.e. show your screen to the other person your are meeting with. (Multi-monitor support seems good, if you have multiple monitors like we do):
- If you accept the sharing:
- Voilà, there is your colleague’s screen in a window on your desktop, watch her mouse actions:
- The presenter
- receives a visual reminder:
- can also give you control to remote control her mouse:
, the result of which looks like that: 
- can stop the presentation at any time.
- receives a visual reminder:
- Finally, the presentations can be recorded which could be extremely useful in a support call for later reuse/review either by the presenter or audience. Click on the 3 dots in the lower right of the “stage”window.
- It looks like a basic, easy workplace-wide screen sharing software that integrates with the local accounts could be extremely productive during daily collaboration. To make such a solution a system-wide service for calling support, one would probably need a queue and pool of supporters and call forwarding.
How to access Skype using the web browser plugin in your Outlook.com web mail
2013/11/20
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Categories: e-infrastructure, web-conferencing, websites
outlook.com, skype
How to work around Saba Centra not starting by using attend in browser
2013/10/02
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- Symptom: When you click on your Saba Centra Event in Moodle, you get only a blank frame within Moodle.
- Workaround:
- On your Moodle course page, in the "Activities" block, click the "Centra Events" link.
- Click the "Attend in Browser/Download Recordings" link on top.
- A new window, My Schedule, opens and there are 4 tab across the top: Upcoming, Ongoing, Recordings, Past.
- You will need to check the Upcoming, Ongoing and Past tabs to find your session.
- Click the "Attend in Browser" link. If it works, this is what the result looks like:
- This is per advise from ITS/CTL. They are still looking for root cause and a permanent solution for this campus-wide issue.
Check today’s date if you’re the only one in your Saba centra class
2013/09/04
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-
And if your neighbors do not have problems connect to Saba centra.
-
Your teacher may have put one Saba centra link for every class session, like in the list of links you can see in the center column here:
- You have to click on today’s one to participate.
How to access your Saba Centra session outside of Moodle
2013/08/19
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- Watch this video on how Access a session link or create a new Centra event on http://centra.uncc.edu instead of Moodle: http://screencast.com/t/4glUbhJs. This shows you how to:
- if you already create the event:
- send guest links to your already
- lead :
![clip_image002[4]](https://plagwitz.files.wordpress.com/2013/08/clip_image0024_thumb.gif?w=600&h=314 "clip_image002[4]")
- create a Saba-Centra event
- Information is courtesy of the CTL. I am just passing this on to LRC users, although I have not heard of issues with our first Saba Centra classes this morning.
![clip_image002[4]](https://plagwitz.files.wordpress.com/2013/08/clip_image0024.gif "clip_image002[4]")
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