Home > Distance-education-format-is-Synchronous, e-learning, Glitches&Errors > How to work around Saba Centra not starting by using attend in browser

How to work around Saba Centra not starting by using attend in browser

  1. Symptom: When you click on your Saba Centra Event in Moodle, you get only a blank frame within Moodle.
  2. Workaround:
    1. On your Moodle course page, in the "Activities" block, click the "Centra Events" link.
    2. Click the "Attend in Browser/Download Recordings" link on top.
    3. A new window, My Schedule, opens and there are 4 tab across the top: Upcoming, Ongoing, Recordings, Past.
    4. You will need to check the Upcoming, Ongoing and Past tabs to find your session.
    5. Click the "Attend in Browser" link. If it works, this is what the result looks like:
  3. This is per advise from ITS/CTL. They are still looking for root cause and a permanent solution for this campus-wide issue. CAM02046
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