Archive

Archive for the ‘COED037’ Category

How to test Voice boards (Blackboard Collaborate, formerly Wimba voice) for Vista Higher Learning (Supersite3) Textbooks

2014/02/04 1 comment
  1. First I create a voice board,
    1. image
    2. image
    3. image
    4. and add an audio contribution so that students can respond:
    5. image
    6. Fail:
    7. image
    8. image
    9. image
    10. More fail
    11. image
    12. image
    13. The help offered is of no use: “If the Applet displayed the message “Audio Unavailable”, click here. “  This is neither the error message, nor does the help address Java (but rather audio hardware config) issues
    14. But if you refresh (F5 suffices) the window with the Setup Wizard, it starts working?
    15. image
    16. Even the audio recorder:
    17. image
    18. And the voice board (after F5):
    19. image
    20. image
    21. image
  2. What Java version is this under ?
    1. imagereally? have I restarted after uninstall of 7.54?
    2. The running process here is now Java 6.
    3. image
    4. Still need to test on Java 7.45.
  3. Now a user needs to test from the student view
Categories: e-infrastructure, student-computers, textbooks, web-conferencing Tags: , , , , , , ,

How not to have to join a Saba Centra online class from the LRC late, for lack of speaking capabilities

2013/05/06 Leave a comment
  1. Problem: We continue getting reports from teachers that students who try to participate in a Saba Centra online class from the LRC listening station computers (with analogue headphones) experience a considerable delay in joining and cause disruption to online classes since they have to troubleshoot their microphones, for lack of being audible online.
  2. Root cause: Saba Centra on startup automatically selects the “microphone” as recording device…
  3. Workaround:
    1. On XP, click “Start”, click “Run”, type (without quotes) “SndVol32 –R” (meaning: “SoundVolume for Recording”), click “OK” which opens the volume mixer for recording  devices. The radio button selected will be “Rear input”. image
    2. Start Saba Centra.
    3. Switch back to the volume mixer you opened in step 1. Note that the radio button now selected is “Microphone”. This is wrong for the listening stations (and the teacher station) in the LRC.  Switch it back to “Rear input” (you know that your headset is supposed to be plugged into the rear). image
    4. And off you go…  Plus note: There is no need for “expensive” workarounds like:
      1. haphazardly trying to replug headphones,
      2. purchasing your own USB headphones,
      3. hogging the main classroom with its USB headphones.
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, Distance-education-format-is-Synchronous, e-learning, Listening-Stations, Presenter-Computer, presenter-computer, service-is-configuring-learning-tools, service-is-testing-troubleshooting-debugging, Speaking Tags: , ,

Mac Mini (Mid 2010) Overview

2012/06/21 Leave a comment

Just trying to make the basic troubleshooting information more accessible from the field:

image

image Taken from: http://manuals.info.apple.com/en_US/Mac_mini_Mid2010_User_Guide.pdf

Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, audience-is-teachers, e-infrastructure, hardware, presenter-computer, service-is-documenting Tags:

Final Cut Pro Introduction

2012/04/13 Leave a comment

(A handout from the Film Studies program – click on photo for larger view)

fcp-intro-film-studies-1fcp-intro-film-studies-2fcp-intro-film-studies-5

Categories: audience-is-language-learning-center-staff, audience-is-students, audience-is-teachers, COED037, documentation, Documents, Film-studies, presenter-computer, Scans, software, student-computers Tags: ,

The base hardware parts of the LRC iMacs

2012/03/20 Leave a comment
  1. Not so base that it all very much depends:
    1. LRC Room 434b
      1. West: Early 2009
        1. HT3470-2HT3470-3
      2. More on Apple’s website.
    2. East: Mid 2009 [?]
  2. LRC Room Coed037
    1. West (4, black rear panel): Mid 2011
    2. East (8, aluminum rear panel): Mid 2007
Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, documentation, e-infrastructure, iMacs, student-computers Tags: ,

LRC Coed037 Film studies lab

2012/02/15 Leave a comment
  1. Panorama with computer numbering in lieu of a layout
  2. coed037-12imacs-from-teacher-marked-frame
Categories: audience-is-IT-staff, audience-is-language-learning-center-manager, audience-is-language-learning-center-staff, audience-is-students, audience-is-teachers, documentation, e-infrastructure, Film-studies, Institution-is-University-of-North-Carolina-Charlotte, Photos, presenter-computer, student-computers Tags:

iMac Imaging documentation

2012/01/31 Leave a comment
  1. for Coed037: Word Web app: https://skydrive.live.com/view.aspx?cid=0025C841818181C2&resid=25C841818181C2%21148
Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, e-infrastructure, student-computers Tags: ,

Problem with Endnote and Word 2010 on Teacher computer

2012/01/27 Leave a comment
  1. errors abound when opening word:
  2. endnote-template-error
  3. word-endnote
  4. endnote-com-addin-disabling-by-admin
  5. workaround: disable endnot Add-inendnote-template-disable
  6. more errors when having recovered documents in the document template.
  7. Workaround: start MS-word in safe mode, clean the document recovery template.
Categories: e-infrastructure, Glitches&Errors, Presenter-Computer, presenter-computer Tags: ,