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New Sanako Lite Recorder Installation error

As seen when starting up the Student.exe after instalaltion (and before restart). What i noticed was the red warning in the sanako student “no audio”. After a restart after installation, i could play back sound. no microphone was installed on the system, but should that result in such errors? we are having a lot of installation issues with the sanako lite recorder on our pretty standard (xp dp3, win7 64-bit) dell optiplex (755, 760,780 mostly) machines. I am used to reading stack traces, but my users are not and would run into this – plus this one seems deliberately obfuscated.

************** Exception Text **************
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.Collections.ArrayList.get_Item(Int32 index)
at A.B.A()
at A.B.A(Int32 offset)
at A.B.b(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
—————————————-
SoundDeviceWizard
Assembly Version: 5.51.10221.1
Win32 Version: 5.51.010221.01
CodeBase: file:///C:/Program%20Files%20(x86)/SANAKO/Study/Student/SoundDeviceWizard.exe
—————————————-
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
—————————————-
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
—————————————-
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
—————————————-
Localization
Assembly Version: 5.51.10221.1

The process normally between ccrss.exe and explorer.exe prevents shutdown…

2013/02/05 2 comments

… and log-off on the teacher station. not always, but often?

Why do some room calendars refuse to synch in Outlook?

  1. Problem: I recently had to recreate ("Add calendar"/ "From address book") my calendar tree (groups) in Outlook 2010, and now I notice that
      1. some (especially all tutor "Room" calendars) steadfastly remain blank (e.g. LRCTutor07),
    1. while other room calendars do not (e.g. LRCRoomCOED433b).
  2. image
  3. The offending calendars can be loaded from internet (being published – with limited details, so that is not a real workaround): e.g. “ITL up t to 2201”.
  4. In the Properties/ Permissions, I can see that for some calendars that synch, I am not listed as Editor (presumably being more than that? Owner?) – but not all calendars that synch (e.g. LRCRoomCOED433b) have this as a requirement.
  5. image
  6. Is there maybe a limit of how many calendars can be loaded in Outlook at any given time?
  7. Impersonating the calendar and sharing it with myself does not help either: image
  8. In the settings below (albeit a year old), I cannot see a substantial difference either:

    type

    room

    Room

    shortname/type

    LRCRoomCOED433a

    LRCTutor07

    displayname

       

    PSComputerName

    rpitsexms1.its.uncc.edu

    rpitsexms1.its.uncc.edu

    RunspaceId

    fc10f102-74a8-4edb-ace5-d13662b8da3e

    fc10f102-74a8-4edb-ace5-d13662b8da3e

    AutomateProcessing

    AutoAccept

    AutoUpdate

    AllowConflicts

    TRUE

    TRUE

    BookingWindowInDays

    180

    180

    MaximumDurationInMinutes

    1440

    1440

    AllowRecurringMeetings

    TRUE

    TRUE

    EnforceSchedulingHorizon

    TRUE

    TRUE

    ScheduleOnlyDuringWorkHours

    FALSE

    FALSE

    ConflictPercentageAllowed

    0

    100

    MaximumConflictInstances

    0

    9999

    ForwardRequestsToDelegates

    TRUE

    TRUE

    DeleteAttachments

    TRUE

    TRUE

    DeleteComments

    FALSE

    FALSE

    RemovePrivateProperty

    TRUE

    TRUE

    DeleteSubject

    FALSE

    FALSE

    AddOrganizerToSubject

    TRUE

    TRUE

    DeleteNonCalendarItems

    TRUE

    TRUE

    TentativePendingApproval

    TRUE

    TRUE

    EnableResponseDetails

    TRUE

    TRUE

    OrganizerInfo

    TRUE

    TRUE

    ResourceDelegates

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    RequestOutOfPolicy

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    AllRequestOutOfPolicy

    FALSE

    FALSE

    BookInPolicy

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    AllBookInPolicy

    TRUE

    FALSE

    RequestInPolicy

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    Microsoft.Exchange.Data.MultiValuedProperty`1[Microsoft.Exchange.Data.Directory.ADObjectId]

    AllRequestInPolicy

    FALSE

    TRUE

    AddAdditionalResponse

    TRUE

    TRUE

    AdditionalResponse

    <DIV><FONT face=Tahoma size=2>Faculty,staff&students in LCS/ELTI are the only users that can book this resource. If you do not qualify, please cancel your meeting request immediately and email instead LRChelp@uncc.edu with your request! </FONT></DIV>

    <DIV><FONT face=Tahoma size=2>LRC Staff (and possibly tutor-seeking students) in LCS are the only users that can book this resource. If you do not qualify, please cancel your meeting request immediately and email instead LRChelp@uncc.edu with your request! </FONT></DIV>

    RemoveOldMeetingMessages

    TRUE

    FALSE

    AddNewRequestsTentatively

    TRUE

    TRUE

    ProcessExternalMeetingMessages

    FALSE

    FALSE

    RemoveForwardedMeetingNotifications

    FALSE

    FALSE

    MailboxOwnerId

    its.uncc.edu/unccharlotte/Generic Accounts/LRCRoomCOED433a

    its.uncc.edu/unccharlotte/Generic Accounts/LRCTutor07

    Identity

    its.uncc.edu/unccharlotte/Generic Accounts/LRCRoomCOED433a

    its.uncc.edu/unccharlotte/Generic Accounts/LRCTutor07

    IsValid

    TRUE

    TRUE

How you can fix student homework “file save errors” on Sanako Study 1200 and Windows XP

  1. Background: We recently got our Sanako network share permissions set up to vendor specifications, and the privileges tightened up appropriately. Fortunately, in the process of this, I was warned to make sure Windows XP has the registry key set: MoveSecurityAttributes, as otherwise XP does not update the permissions when moving files between folders:
  2. Symptom: Here is how this seems to have played out with Sanako ”homework” files (which get sent from the teacher to the student for writing and submitted back), specifically with files that I had:
    1. uploaded from my office PC (XP without the MoveSecurityAttributes key)  to the Sanako teacher share
    2. tried to deploy as homework from the Sanako Study 1200 teacher  station (also XP without the MoveSecurityAttributes key), resulting in a “file save” error:before-MoveSecurityAttributes-on-teacher
    3. Additional context:
      1. sending files to students failed, but not to teachers;
      2. student had not run out of file space on the network share;
      3. students did not lack permissions to the Sanako network share in general;
      4. we did not run into issues with Sanako exam audio recordings which are sent from the student PCs to the network share.
    4. Resolution:
      1. adding HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MoveSecurityAttributes, DWORD ,1, to the computer the files originates from:
        1. first the office pc: this did not fix the issue.
        2. then the teacher PC: this seems to have fixed the issue:after-MoveSecurityAttributes-on-teacher
        3. Here is hoping that this can fix your “file save”error also.
  3. Update: Also consult Raymond Chen’s "Wait, so does moving a file recalculate inherited permissions or doesn’t it?", and the hearty discussion that ensued. 

Protected: Block common translator, webmail and/or social web sites during LRC class by loading a RUL file in Sanako Study 1200

2013/01/29 Enter your password to view comments.

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Sanako homework files do not save

2013/01/29 2 comments

Permissions, and on your h drive? File space ? I can save, but students not only not ppts.

Tivoli TEM console connect error

  1. Problem: I seem to have lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Root cause : This error is due to these credentials: image
  3. Solution: add its to the email addy.

Tivoli TEM console connect error

  1. Problem: I lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Solution: Use not your username, but your full email, even if it is an alias you did not know delivered email to you (its).