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Delete the Flash Global Settings if the iMacs webcam displays black frame only

2012/10/11 Leave a comment
  1. Problem: Safari and (not recommended after last testing round) Firefox both hung on iMAC6 when a student tried to do a Moodle Kaltura Webcam assignment and got to the built-in ISight camera display page.
  2. Cause: maybe a Flash security problem accessing the web cam? maybe security dialogue was not answered by the student correctly earlier, and the “preference”stored in her account?
    1. Solution (presumably): System started working again after I deleted the Flash Global settings, by right-clicking on the webcam video preview window like so: CIMG0020

  3. imageimage

  4. Ceterum censeo that we need a computer management infrastructure if we want to use MACs for language learning technology. Faronics-Deepfreeze would have prevented this problem, provided we have a software imaging system (CASPER coming up apparently) that can let us start with a usable image, and the staff time to learn and configure 2 usable OS images and dual usable computer management infrastructures. TCO now > TCO dual OS infrastructure > TCO web cams for 45 PCs. 
Categories: audience-is-language-learning-center-temp-staff, Glitches&Errors, iMacs, Institution-is-University-of-North-Carolina-Charlotte, lms, multimedia-recording Tags: , , , ,

How the LRC provides volunteer tutoring services

2012/10/10 Leave a comment
  1. The volunteer tutor student  gets a tutor calendarto publicize her services (non-personal information only) online.
    1. The LRC assistants at the LRC reception desk will train and set up the tutor initially. If the volunteer tutor needs more practice in using her NINERMAIL calendar than her initial training provided her with, she can come in and log in for the LRC assistants at the LRC reception desk and the LRC assistants will guide her. During LRC opening hours, at any time we have 3 computers and 2-3 LRC assistants staffing the LRC reception desk  which is right next to the group rooms where the volunteer tutors work, so there should be minimal delay and overhead with maximum administrative benefit.
    2. From then on, the volunteer tutor is in charge of her own tutor calendar. If the volunteer tutor needs to announce  changes, the volunteer tutor goes to NINERMAIL, section: calendar, and
      1. for single cancellations, deletes her appointment, like so: http://plagwitz.blob.core.windows.net/content/lrc/owa-cancel-by-rightclick-delete-appointment.html
      2. for changing the schedule, opens her old appointment (series), cancels it (only future occurrences) and creates her new altered (recurring) appointment, like so: https://thomasplagwitz.com/2012/01/10/how-to-make-changes-to-a-meeting-request/
    3. The volunteer tutor  logs in and out of her tutor calendar appointment, whenever she starts/ends her tutoring  hours, so that the LRC assistants at the reception desk can check her in and out of the LRC (LRC Assistants have a special program for this), and so that she can enter  a summary of whom she tutored and on what. A the end of the term, the LRC coordinator can provide tutor supervisors with a report on the tutoring log collected this way.
    4. To maximize learning and minimize missed connections, bottlenecks and delays throuhg intermediaries – including tutor supervisors  and LRC staff -,  the volunteer tutor – the  authoritative source of her tutoring time – can communicate directly through  http://mail.uncc.edu/owa/calendar/LRCTutor01@uncc.edu/Calendar/calendar.html (sample only, for actual Tutor## see https://thomasplagwitz.com/?tag=lists+resources),  with her stakeholders:
      1. the tutees who need to know her tutorung times, can communicate directly via
      2. the tutor supervisors, who, if they do not approve of the live or end-of-semester report tutor schedule, can let the tutor know, by asking her to change her time, deny her credit, not rehiring her…
    5. Currently, all tutoring is walk-up only. Enabling tuteees to sign-up for tutor help to avoid pile-ups is still TBA. If you would like to see sign-up tutoring implemented, please drop us a line explaining how this would be helpful for you.
  2. As far as the LRC is concerned:
    1. Tutors have to be within the within the opening hours of the LRC:  http://mail.uncc.edu/owa/calendar/LRCRoomCOED434@uncc.edu/Calendar/calendar.html.
    2. The LRC being increasingly busy with classes, exams, self-access assessments and distance education sessions these days, we also require all tutors to include one of the group rooms in the box “resources:” LRCRoomCOED433c, LRCRoomCOED433d  of their tutor calendar meeting request. Doing so will secure the tutor and tutee a convenient work place.
    3. Summaries of our tutor training in LRC language learning technology facilities are available here: https://thomasplagwitz.com/?category_name=service-is-tutoring+training.
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, Institution-is-University-of-North-Carolina-Charlotte, service-is-tutoring

How to fix “no audio” on the computers with black Sanako headsets

2012/10/10 Leave a comment
  1. First, show the Sanako student application (e.g. from button:Start / Student).
  2. Is the Volume Control slider set to 0? Move it up where it says “Adjust volume”:image
  3. Still hear no audio playing on the black Sanako headsets? Then the volume slider was likely moved to 0 since the headset was not detected: On the rear of the computer, check the connection
    1. of the blue headset plug into the USB extension cord, and
    2. of the extension cord into the rear of the computer.
Categories: audience-is-language-learning-center-temp-staff, documentation, headphones, service-is-testing-troubleshooting-debugging, Student-Computers Tags: , , ,

How to stay up to date by receiving RSS like email newsletters in MS-Outlook– explained in a single screenshot

2012/10/10 Leave a comment

Copy the RSS feed URL for an interesting tag and paste it here:

Longer version? Result: image

Categories: audience-is-students, audience-is-teachers, e-learning, Screenshots, service-is-learning-materials-creation Tags: ,

How to start YouTube videos from the middle

2012/10/10 Leave a comment
  1. To avoid having to manually find a segment of a YouTube video clip during presentations, or worse, downloading the video clips from YouTube before the presentation, to edit them into shape,
  2. try using the “&t=”(for “time(line)”, I presume) query parameter, followed by “#m” (for minutes) and "##s” (for seconds) where the segment you want to show starts.
  3. Example links that you can try inserting into your PowerPoint Slide deck:
    1. http://www.youtube.com/watch?v=tDngRk5vImU starts the movie clip Aicha part 1/10 from the beginning;
    2. http://www.youtube.com/watch?v=tDngRk5vImU&t=1m10s starts Aicha at 1 minute and 10 seconds;
    3. http://www.youtube.com/watch?v=tDngRk5vImU&t=5m10s starts Aicha at 5 minutes and 10 seconds.
Categories: audience-is-teachers, documentation, e-learning, Listening, Media, service-is-learning-materials-creation Tags:

MyGermanLab shortlinks and step-by-step chapter test for GERM1201, GERM1202 classes

2012/10/10 Leave a comment
  1. Using Internet Explorer, go here: goo.gl/JUSUC.
  2.  Log into MyGermanLab.
  3. to open your test:
    1. Click on the assignment for today on your assignment calendar to the right: image
      1. if your test does not show as assignment in the calendar (Update for proctored make-up exam: this applies espeially to you), go to the top tab: “course materials”“. Hold the CTRL key and click on the assignment
        1. either in the list on the right or
        2. at the bottom in the list on the left.image

     

    1. Enter the password that you will be given during the exam in the LRC: image, hold the CTRL key and click button: “OK”.
    2. Click  button: “start”. image
    3. Click through the pages until it tells you you have “submitted” the test.
  5. to handle multimedia:
    1. Use the headsets hanging behind the screens for questions that require listening/speaking.
    2. When you load the audio player or audio recorder, you will see  a dialogue like these, click button: ”Run” or “Trust”:mylanguagelab-certificate-blackboard-wimba-20121010_110002image
    3. There is a step-by-step guide on how to record here.
    4. If you get an error for the audio recorder saying “Authentication failed”, keep calm and carry on, your recording is not lost, you only cannot review it anymore: mylanguagelab-blackboard-wimba-authentication-failed
    5. If you have a question, do not disturb others. Rather put your headsets on and get in the queue by clicking button: “Call” in this  window image. Your call will be answered shortly.
  6. Please be advised that this exam is
    1. proctored and that your screen can be seen by the proctor at any time.
    2. randomized, so that your neighbors’ screen will most likely display your current test question at a quite different time.
Categories: assessments, audience-is-students, audience-is-teachers, e-languages, German, Institution-is-University-of-North-Carolina-Charlotte, learning-materials, service-is-training, step-by-step-guides Tags: , , , ,

Sanako Study 1200 Homework step-by-step

2012/10/05 Leave a comment

1.   In the Sanako student player window, in the upper left of your screen, above the red “homework” tab, an MS-Word file will show in the list.

2.   Click on this MS-Word file in the Sanako student player list.

3.   A window will open that asks you to save the word file. Use the default, your Desktop. Click “OK” to save. The file will be added to your desktop.

4.   Do whatever other activities your teacher assigned. Once the teacher aks you to do so, open the MS-Word file from the desktop.

5.   Write in the MS-Word file what it asks you to do.

6.   When done, close the MS-Word file.

7.   MS-Word will ask you whether you want to save. Click “yes” (and do NOT “save as”, or change the file name or file format).

8.   The file on your desktop will look the same, but it will have been updated with your input.

9.   The teacher will open a window titled “homework” on your desktop.

10. Drag and drop the MS-Word file into this window.

11. If the file in the homework” window does not automatically say it was “delivered” to the teacher, click the lower right button: “Send”.

12. Once the file says “delivered”, you can go to the next task or log out.

13. If in doubt, ask for help. Use the Sanako student player button:“Call” to get into the queue. Somebody will connect to your headsets and screen ASAP.

Categories: audience-is-students, classroom-management-system, e-learning, step-by-step-guides, Writing Tags:

Protected: How to show the Developer Tab in the MS-Word 2007/2010 Ribbon

2012/10/04 Enter your password to view comments.

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Categories: audience-is-teachers, documentation, office-software, Writing Tags: , , ,