How to fix “no audio” on the computers with black Sanako headsets

  1. First, show the Sanako student application (e.g. from button:Start / Student).
  2. Is the Volume Control slider set to 0? Move it up where it says “Adjust volume”:image
  3. Still hear no audio playing on the black Sanako headsets? Then the volume slider was likely moved to 0 since the headset was not detected: On the rear of the computer, check the connection
    1. of the blue headset plug into the USB extension cord, and
    2. of the extension cord into the rear of the computer.
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