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How to fix “no audio” on the computers with black Sanako headsets
- First, show the Sanako student application (e.g. from button:Start / Student).
- Is the Volume Control slider set to 0? Move it up where it says “Adjust volume”:
- Still hear no audio playing on the black Sanako headsets? Then the volume slider was likely moved to 0 since the headset was not detected: On the rear of the computer, check the connection
- of the blue headset plug into the USB extension cord, and
- of the extension cord into the rear of the computer.
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