Sanako Study-1200 slow spanning 2 screens with different resolutions
2011/08/31
1 comment
- UPDATE2: 2013-09: apparently new video driver crashes with autoscan window, this time even on primary screen alone?
- UPDATE: 2011-01:Problem seems to have disappeared (windows update?)
- Symptom: This is on a Dell Optiplex 760 (B6CCLK1) which has no problems with Sanako’s screen sharing application, as long as you do not attempt to span the windows across two screens with different resolution which makes even the mouse jerky. Not sure, but do not remember having this problem across two screens with the same resolution. Actually, the Sanako subwindow (remote ctronl specifically) slows down the computer even if it is only on th secondary screen.
- Solution: Relatively easily fixed, if you can afford upgrading not only the screen, but also the LCD projector that hangs on one of the screens…
- Workaround: Do not span sub-windows of Sanako Study-1200 across screens. This problem can become so bad that the Sanako sub window becomes completely unresponsive and cannot be moved or closed (neither with the close button in the upper right nor with ALT-F4). Try CTRL-ALT-ESC then and kill the process. You could also try and upgrade the video card driver which may be the true culprit. However, on the Sanako sub windows seem to display the problem (screensharing with remote control, chat also). E.g. Internet Explorer windows do not have the same problem when spanned across screens.
Room and Equipment handling using MS-Exchange Resource Mailboxes: To train in Outlook Desktop or in OWA ?
2011/08/30
2 comments
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While Outlook desktop is a more powerful calendaring tool than OWA (cf. viewing calendars in overlay mode), we decided to first focus on getting everybody to be functional with meeting requests in OWA, since
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faculty will want to use this system from their home computers where the outlook desktop configuration, if it exists at all , is probably even more lacking. Students could, but are not likely to have outlook desktop either
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both faculty and students (both for rooms and for equipment) will walk up to the LRC reception desk needing help, and then only OWA is available
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it is actually part of both equipment check-out and check-in procedure (if not for rooms, then for equipment) that I am designing that faculty and students open up from OWA (on the web browser that the lab assistant is not using: internet explorer, Firefox, Safari should gives us always 2 options on either operating system) that the meeting that they have made (or if not made, make one on the fly), and that the lab assistant enters a code (generated on the PC at the reception desk) into their appointment and sends the update for them to see them through;
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we can also serve as backup on our office computers for the reception desk (unstaffed or understaffed), if clients use OWA
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Essentially, it is not a PC Environment anymore (although it could be if our Remote Desktop infrastructure were much stronger).
LRC Outlook/Exchange 2010 Calendaring: What happens after the meeting request? Automated or manual responses and reminders
2011/08/30
3 comments
- If you have been invited to a meeting, e.g. a co-taught class in the LRC, you will see in your inbox an email-like meeting request with pre-set answer options:

- Wait, there is more: Proposing:

- If you followed the instructions in TBA:request meeting, you should immediately get an acceptance response from the resource:

- If something went wrong, read the denial response for how to overcome the issue:
- there are resource specific policies, like maximum booking duration, listed here: TBA: list resources
- if there is a conflict with a prior booking of the resources, please go back to the meeting request scheduling assistant and find a time when the resource is available.
- if you requested a recurring/repeating meeting, like for a weekly class meeting in the LRC, there may be individual conflicts. Note that we have set the resource scheduling options for the non-conflicting instances of your request to be accepted (in most cases). For how to deal with the conflicting instances, study the conflict information in the denial response.
- Note that the LRC calendars are set up so that the LRC staff is copied (as delegates) on LRC resource requests (as a backup for issues and paper trail for reporting):



- If you find you get too many meeting reminders that you do not need, when requesting a meeting, turn the default reminder option off:

- The reminder can also be set to off as default in the calendar settings for a resource.
Room and Equipment handling using MS-Exchange Resource Mailboxes: Configuration with OWA instead of PowerShell
2011/08/30
1 comment
- As once can easily find documented for MS-Exchange 2007, if you are the owner of the mailbox, you can use the OWA-feature “open other mailbox”.

- As impersonated user for this mailbox
, you can access the “Options / Settings”: - for the “resource” scheduling

- for its “calendar”

- This is maybe not as much fun as PowerShell’s Set-MailboxCalendarSettings and set-CalendarProcessing (click as you go, no batching), but easier on your MS-Exchange admin
and especially practical for quick modifications and tests,
LRC Outlook/Exchange 2010 Resource Calendaring: LRC resources in the Global Address List (GAL)
2011/08/30
3 comments
- You will find an equivalent of the LRC bookable resources list in Outlook’s/O’WA’s Global Address List.
- In the GAL,you can filter by recipient type:
- for LRC resources, especially other than rooms, it is easier to filter by name(all LRC resource names start with “LRC”) – the result,

