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If your keyboard stops typing in English in a Respondus lockdown browser quiz…

  1. Short answer
    1. press key combination LEFT ALT + SHIFT, then try typing:
    2. Are you back at typing in English?
      1. If not, repeat, until you are.
      2. If yes: Do not rejoice too soon. Try inserting a character with the Respondus Lockdown Browser accent bar. If it only inserts a “?“, then repeat also, until this works also.
  2. Long answer
    1. The Respondus Lockdown browser blocks use of most key combinations, but  not this default combination on Windows for switching keyboard languages (and it cannot – the user may need access to other language keyboards for the quiz!).
    2. A user may inadvertently have switched the keyboard from the default (which works fine in most language quizzes in Respondus).
    3. The Respondus Lockdown browser hides the language toolbar near the notification are in the lower right, so the change is not obvious, and also cannot be undone from the menu there.
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