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Archive for the ‘Glitches&Errors’ Category

Printing Problems in the LRC

2011/09/22 Leave a comment
  1. One problem
    1. Printer printing garbage like this? CIMG0002 (2)
    2. To fix it, try power-cycling the printer
  2. Another problem
    1. Received this error, repeatedly with students trying from different LC computers.
    2. printer-problem
    3. Until I told her to save the document (I thought she was authoring it), log out and log in on a different computer. Then  miraculously she could print.
    4. Now I am left wondering:  Did she open the document, maybe from Moodle, in her web browser, and the MS-Word browser plugin is not set up to print too our printer. Would be not a solution, but a workaround for this situation.
Categories: audience-is-language-learning-center-temp-staff, e-infrastructure, Glitches&Errors Tags: ,

Exchange 2010 Internet Calendars Publishing: 404 and Access level restricted

2011/09/21 1 comment
  1. to access a calendar by its friendly URL (with mailbox name) and get  error “404 – File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable”, like here: exchange-2010-internet-calendar-404
  2. Check your calendar publishing settings: They are likely set to “restricted”, as opposed to “public” which results in an obscure instead of memorable URL, like here: calendar-publish-permissions-restricted
  3. Change the settings to “publish”and “save”, this will update the URLS, like here: calendar-publish-permissions-public
Categories: audience-is-IT-staff, Glitches&Errors Tags: ,

Adapting a Symantec Ghost 11 Dell Optiplex 760 imaging setup to 780 hardware using Boot Wizard Win-PE editor

2011/09/07 Leave a comment
  1. I have set up locally, and documented, a default installation of Symantec Ghost 11 (Ghost console version 11.5.1.2266) that can image a computer lab of dell OptiPlex 760 (not sure how I ended up with doing even this part).
  2. Trying to set to implement use of our new live@edu communications infrastructure in this environment,  I need to image a Dell OptiPlex 780 lab with this setup results in an error: “To Virtual Partition Drivers could not be found in the PreOS for the following devices:Manufacturer: "Intel", Description: "Intel(R) ICH10D/DO SATA AHCI Controller", PCI Vendor: 0x8086, PCI Device: 0x3a02, PCI Subsystem: 0x4201028”
  3. The institution has not produced any documentation on this adaptation, so here goes: You can get a complete set of MS-Vista 32 drivers (which is the OS version that Ghost 11 Win-PE uses ) for Dell Optiplex 780 from Dell’s Driver CABs Homepage, including a table of contents.
  4. You can expand this in Windows Explorer and look for the x86 storage driver, and you will find only one suitable: R222843, Matrix Storage Manager (OS Pre-Install Driver Only), A17, 8.8.0.1009
  5. In Ghost console / tools / boot wizard, You can add this driver (entire dir, as long as it has a friendly name for ghost – could you have done this with the entire dell driver cab of 300mb?) to the win-pe-780 (I made a copy of the default win pee environment which I still need to use for a different set of hardware) (which then compiles the win-pe image), and
  6. You also have to check the driver , to have it included (which compiles the win-pe image again – why? ).
  7. You have to set in Ghost console menu; tools / options / the win-pe as the default remote boot os (this will have to be changed for 760 imaging back to win-pe).
  8. Now, did this really “take”? SNAG-1454 
  9. This allows the reception-captureimage task to complete.
  10. Additional tasks reception-DeployImage and reception-Add to Domain&AD can be derived from the default installation.
  11. We can also deploy and manage Deepfreeze now from the Ghost Console, bypassing Deepfreeze Console.
  12. ghost-console-reception-deepfreeze-remote
  13. I hope this was my last trip down the “general computing” infrastructure Geisterbahn for a while. I was actually trying to apply productivity software infrastructure to a local business process,  and merely  to free up some time for elearning pedagogy…
Categories: audience-is-IT-staff, documentation, Glitches&Errors, hardware, software Tags: , ,

Teacher startup

2011/09/01 Leave a comment

What may cause this Novell error and subsequent crash when a teacher logs into pc32, using edirectory?

Categories: Glitches&Errors

Centro,quia student access problems

2011/09/01 Leave a comment
Categories: Glitches&Errors Tags: , , , , ,

Quia, centro student access problems

2011/09/01 Leave a comment
Categories: Glitches&Errors

Sanako Study-1200 slow spanning 2 screens with different resolutions

2011/08/31 1 comment
  1. UPDATE2: 2013-09: apparently new video driver crashes with autoscan window, this time even on primary screen alone?
  2. UPDATE: 2011-01:Problem seems to have disappeared (windows update?)
  3. Symptom: This is on a Dell Optiplex 760 (B6CCLK1) which has no problems with Sanako’s screen sharing application, as long as you do not attempt to span the windows across two screens with different resolution which makes even the mouse jerky. Not sure, but do not remember having this problem across two screens with the same resolution. Actually, the Sanako subwindow (remote ctronl specifically) slows down the computer even if it is only on th secondary screen.
  4. Solution: Relatively easily fixed, if you can afford upgrading not only the screen, but also the LCD projector that hangs on one of the screens…
  5. Workaround: Do not span sub-windows of Sanako Study-1200 across screens. This problem can become so bad that the Sanako sub window becomes completely unresponsive and cannot be moved or closed (neither with the close button in the upper right nor with ALT-F4). Try CTRL-ALT-ESC then and kill the process. You could also try and upgrade the video card driver which may be the true culprit. However, on the Sanako sub windows seem to display the problem (screensharing with remote control, chat also). E.g. Internet Explorer windows do not have the same problem when spanned across screens.
Categories: audience-is-language-learning-center-staff, audience-is-teachers, e-languages, Glitches&Errors Tags: , ,

Just testing the post by email

2011/08/25 Leave a comment

This appears to be a Trados error. Does it appear on every startup? On each Coed434 PC? We have to investigate.

Categories: Glitches&Errors, Student-Computers, translation-software Tags: ,