Archive
Archive for the ‘Glitches&Errors’ Category
FAQs for issues with Respondus Lockdown Browser
2014/02/18
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- New to Respondus Quizzes? Read the CTL’s write-up.
- No Photo ID (Niner ID or other state-issued)? Use the reception desk camera to take a photo with sheet, like below, we will forward it to the teacher for verification.
- Issues with starting:
- Respondus won’t open: How to bypass a Moodle Popup Window when using Respondus lockdown browser
- Test won’t open and you get a warning
- in Moodle that this test must be run in Respondus Lockdown Browser? Close your regular web browser and double click on the desktop on the Moodle Lockdown Browser Icon:
, then go to Moodle2 from in there. - in Respondus that “No more attempts are allowed”, but the student has not made any attempts yet and the quiz closing date is long in the past: contact the teacher to check whether the quiz needs updating.
- in Moodle that this test must be run in Respondus Lockdown Browser? Close your regular web browser and double click on the desktop on the Moodle Lockdown Browser Icon:
- Issues with Audio:
- Students are advised to test the headsets before entering Respondus Lockdown browser assessments:
- Start Audacity from the desktop, click record: if you say something, you must see something;
- Play back to test the speakers. Hear nothing? Try the volume knob:
- (More detail here).
- Rewind-audio may get you stuck – to fix, next-page, then back (reloads page). More info: How to workaround Moodle quiz audio not playing to the end in Respondus Lockdown Browser
- How to bypass a Moodle Popup Window when using Respondus lockdown browser
If no audio and error “pluginfile” flashes when clicking “Next”and back: notify permanent staff.
- Students are advised to test the headsets before entering Respondus Lockdown browser assessments:
- Issues with Writing:
- Lost the
?
- Clicking around nearby where it was may bring it back.
- Or
, quickly cancel (gets you out of lockdown browser), new attempt from desktop shortcut. - Learn to use the installed US-international keyboard shortcuts.
. - more info: Problems with accented characters in Respondus Lockdown Browser
- If your keyboard stops typing in English in a Respondus lockdown browser quiz…
- Lost the
- Issues with finishing
- If the test won’t submit, start Respondus lockdown browser on a different computer to see whether you can resume your attempt there.
- More issues? Let us know in the comments here.
.Protected: Are oral exams failing since language students have not been given write access to the Sanako share?
2014/02/03
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Experiencing frequent crashes of Sanako student light recorder
2014/02/03
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- The new weekly headset check by LRC assistants brought to light that the Sanako student recorder (updated to 7.1, but I did not observe this during a very brief test at start of term):
- Students provide us with large sets of photos like this:
- Need to investigate:
- what is the detail ?
- only on startup? what happens when the sanako is closed and restarted?
- collect the sanako log files before the (frozen) computer gets restarted
Categories: digital-audio-lab, e-languages, Glitches&Errors
7.1, sanako-study-1200, student.exe
Old new problem in Sanako Study 1200 version 7 with 2 student recorder exe’s running simultaneously on client, under different user accounts?
2014/01/31
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- –
- This images is too low resolution, but I am trying to demonstrate that we still experience the same issue as in the fall: two users can be logged in simultaneously. In both cases ones was me. this can cause the language lab software to fail.
- If generally this is supposed to be prevented in our computing environment, what may be the root cause in these instances?
- I am pretty sure mstsc’ing has nothing to do with it. I do not remote into that PC usually.
- Is it possible for another user to log in when previous (administrative?) users got locked?
Categories: digital-audio-lab, e-infrastructure, Glitches&Errors, os
image2014spring, sanako-study-1200
How students need to work around Sanako startup issues at start of 2014
2014/01/31
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UPDATE: Step 1 is not necessary anymore, Step2 (Microphone click) still is.
Categories: animated-GIFs, audience-is-students, audience-is-teachers, digital-audio-lab, e-languages, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, Listening, multimedia-recording, service-is-testing-troubleshooting-debugging, Speaking, Student-Computers
image2014spring, sanako-study-1200, student.exe
“Back to basics”: Need once again to default to color scheme basic on teacher computer
2014/01/27
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- Same problem as last term: (What made it come unstuck/unfixed?):
- No Sanako screen sharing activity involved here, but MS-Community-Clips screen sharing.
- Classes are moving in, and we cannot have the teacher computer slow to a crawl and eventually crash in the middle of a Sanako class, especially not when an assessment is involved.
Why does MS-Exchange calendar publishing with Limited details show the name of the organizer in the subject?
2014/01/22
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- Partial answer: Because the organizer name gets already put into the booking itself, before publishing (I first thought it was put in by a bug the publishing settings, where there is supposed to be an option to enable/disable showing the organizer name ). UPDATE: Another part of the answer: AddOrganizerToSubject is set to true on the mailbox (Doh! Hm, but why did this not seem to cause a problem before)?
- Booking:
- Result (I saw the correct “whence”part of the subject briefly flickering up, but then the organizer name appeared in front of it):
- Publishing Setting:
- Published View (which is where we do not want the organizer to show):
2010 SP?.
Categories: e-infrastructure, Glitches&Errors
calendaring, ms-exchange, outlook, outlook-live, publishing, resources
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