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Archive for the ‘documentation’ Category

Troubleshooting the wireless headsets in the TV viewing area

  1. For lack of small group work areas, the 3 headsets help sharing the LRCROOMCOED433. They amplify the sound for the TV viewing audience, allowing to turn the TV volume down so as not to disturb other users in the shared area.
  2. No sound?
    1. headsets turned on?
    2. headset volume turned up?
    3. headsets batteries dead?
    4. transmitter turned on?
  3. Static noise on headsets?
    1. headsets batteries weak?
    2. no line of sight to transmitter?
  4. Other things you can try:
      1. a different headset. We have 3.
      2. a different transmitter. We have 2.
  5. An image says more than 1000 words:
    1. CIMG0005 
    2. CIMG0004
    3. unisar-tv777-03
    4. unisar-tv777-05
    5. unisar-tv777-04unisar-tv777-01
    6. unisar-tv777-02

How LRC assistants can print LRC jobs from the reception desk

  1. If you have (ONLY! printing is tracked) work-related jobs to print from the reception desk, please use this method:
  2. Choose “print” as normal and then this Toshiba printer driver ONCE I HAVE IT INSTALLED:CIMG0010
  3. the printer driver will ask you for a code; the code in the LRC Moodle announcement board sticky post, above the threads: CIMG0009
  4. You can pick up the print outs in the mailroom behind the LCS department’s main office.

Solved: NetOp School NLSP.dll prevents streaming of Real Media via RTSP on student computers

  1. On a NetOp School system, Realplayer 14, when trying to load e.g. rtsp://dlib4.uncc.edu:554/e_reserves/CD4French1-7.rm (from Firefox, or disk, authenticated), crashes nlsp.dll (version 6, part of of NetOp School from Danware). This is the  NetOp Browser Policy IP Filter.
  2. The MS-windows appcompat contains this:
  3. NAME

    RealPlay.exe

    nlsp.dll

    kernel32.dll

    FILTER

    GRABMI_FILTER_PRIVACY

    GRABMI_FILTER_THISFILEONLY

    GRABMI_FILTER_THISFILEONLY

    NAME2

    cddbcontrol.dll

    nlsp.dll

    kernel32.dll

    SIZE

    2041072

    243728

    989696

    CHECKSUM

    0x902F78A2

    0xB9006E28

    0x2D998938

    BIN_FILE_VERSION

    2.6.206.205

    6.20.2010.349

    5.1.2600.5781

    BIN_PRODUCT_VERSION

    2.6.206.205

    6.20.2010.349

    5.1.2600.5781

    PRODUCT_VERSION

    2, 6, 206, 205

    6.20 (2010349)

    5.1.2600.5781

    FILE_DESCRIPTION

    CDDBControl Core Module

    NetOp Browser Policy IP Filter

    Windows NT BASE API Client DLL

    COMPANY_NAME

    Gracenote, Inc.

    Netop Business Solutions A/S

    Microsoft Corporation

    PRODUCT_NAME

    CDDBControl Core Module

    Netop School

    Microsoft® Windows® Operating System

    FILE_VERSION

    2, 6, 206, 205

    6.20 (2010349)

    5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)

    ORIGINAL_FILENAME

    CDDBControl.DLL

    NLSP.DLL

    kernel32

    `

     

     

     

    INTERNAL_NAME

    CDDBControl

    NLSP

    kernel32

    LEGAL_COPYRIGHT

    Copyright 1999 – 2009

    Copyright © 1981-2010 Netop Business Solutions A/S. All Rights Reserved. Portions used under license from third parties.

    © Microsoft Corporation. All rights reserved.

    VERFILEDATEHI

    0x0

    0x0

    0x0

    VERFILEDATELO

    0x0

    0x0

    0x0

    VERFILEOS

    0x4

    0x4

    0x40004

    VERFILETYPE

    0x2

    0x2

    0x2

    MODULE_TYPE

    WIN32

    WIN32

    WIN32

    PE_CHECKSUM

    0x1F6508

    0x4526B

    0xFE572

    LINKER_VERSION

    0x0

    0x0

    0x50001

    UPTO_BIN_FILE_VERSION

    2.6.206.205

    6.20.2010.349

    5.1.2600.5781

    UPTO_BIN_PRODUCT_VERSION

    2.6.206.205

    6.20.2010.349

    5.1.2600.5781

    LINK_DATE

    04/13/2010 19:48:37

    12/15/2010 19:38:53

    03/21/2009 14:06:58

    UPTO_LINK_DATE

    04/13/2010 19:48:37

    12/15/2010 19:38:53

    03/21/2009 14:06:58

    VER_LANGUAGE

    English (United States) [0x409]

    Language Neutral [0x0]

    English (United States) [0x409]

  4. NetOp support advises to try, among other things, resetting the Winsock catalog via    "netsh winsock reset", which seems to work on a testmachine.

How LRC assistants get paid: web time sheet entry

2011/11/02 1 comment
  1. log into your 49er express, click on “Banner Self Service”: CIMG0002
  2. click 1: tab employee, 2: click timesheet .CIMG0016
  3. select the pay periodCIMG0020
  4. fill in your times…
  5. do not forget to click button “submit for approval”CIMG0017
  6. if you don’t,  you will remain “in limbo”: I cannot approve your times.CIMG0021
  7. if you do, you get moved up in line: CIMG0022

Location of the Language Resource Center (LRC) on the UNCC Campus Map

lrc-on-campus-map-marked

We are across from Student Union, in the COED building with Languages and Culture Studies (LCS), top floor – look for the banners on the wall.

How to access your HTML code in Joomla

  1. Could have an easier icon in the WYSIWYG editor:
  2. joomla edit code meaning html

New Teacher MAC Computer in Coed037 with Final Cut Pro 3

  1. A new Mac Mini on the teacher podium was installed today in Coed037.mac-mini-rear
    1. Because of case size difference, the new Mac Mini had to be installed on the right side wall of the podium, unlike the old one which was smaller and fit on the keyboard tray.
    2. It is still switched through the podium as before: CIMG0059
    3. For logging in, use the generic, not your personal account.
    4. Standard current ITS MAC image.
  2. Final Cut Pro 3
    1. was installed into the image, and run.
    2. Media components (Audio content, Motion content) allegedly have also been included in this install.
  3. We also added MPEG Streamclip 1.9.2. Note, however, that the non-beta version does not have the YouTube.com download capability mentioned here earlier (you will get this error  more focused): CIMG0051
      1. Because of podium monitor incompatibility, we could not increase the screen resolution to the minimum 1280*800 required Final Cut Studio 3. CIMG0036We nevertheless were able to start Final Cut pro. You can permanently bypass this warning dialog if you see it, and report problems. CIMG0037-screen-resolution
  4. We also permanently bypassed this firewire error: CIMG0041
  5. And here is the result: CIMG0042

How to link screencasts from MS-SkyDrive

  1. I am trying to replace – in the routine cases that do not need post-editing, but where speed is of the essence – my practice to post-process my screencasts in MS-Expression Encoder (installed on one machine only) and upload the result with a page to load a Silverlight Control – all hosted on my MS-Windows Azure portfolio.
  2. Much easier and quicker would it be to store screencasts in MS-SkyDrive (mapping to drives in MS-Windows enables a more robust drag and drop than the still browser-specific web version on live.com), and top take advantage the embed links provided.
  3. Unfortunately, WordPress.com, my blogging platform,  does not support iframes with videos from MS-SkyDrive.
  4. However, by linking to the URL in the embed code, to open in a new window (with the inelegant instruction to “click on the thumbnail that opens”; if it loads slow, the thumbnail ALT displays essentially the same),: linking-screencasts-thumbnail
  5. I can get the  user to an MS- Silverlight control which loads:linking-screencasts-silverlight-player
  6. and plays the video: linking-screencasts-silverlight-playing
  7. more user-friendly and robustly (This has been tested to work on MS-Windows 7 with IE9 and Firefox 3.6) than distributing the bare WMVs of my screencasts directly.