Home > audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, Reception-desk > How we improve client service through changes to the reception desk computer image

How we improve client service through changes to the reception desk computer image

  1. These browser windows will now load automatically when student staff logs into the reception desk computers:
    1. Safari: In the entrance area, we display the live calendar of LRC events and services, containing the schedule of events (classes and other room and computer bookings from our bookable resources): uncc-lrc-calendar-reception1
    2. Internet explorer
      1. is used by clients exclusively
      2. displays only the 49erexpress login screen in full screen
      3. clients do not close, but only log off
      4. dependent application windows can be opened from there
        1. Moodle 
        2. Ninermail
    3. Firefox
      1. is used by LRC Assistants exclusively
      2. better overview thanks to fewer duplicate tabs
      3. immediate access to online spreadsheets
        1. bookable LRC resources
        2. film collection
        3. Moodle teaching resources
      4. LRC homepage, displayed for walk-in clients in the entrance area: lrc-coed433-reception-client-welcome-screen
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