Posts Tagged ‘FAQs’

How to work around “Audio init failed” when recording in MyLanguageLab

  1. If you see this (or similar errors): image
  2. Try running the browser tune-up, image
    1. check for any new software versions (you can update Java, unfortunately only for your current session on this computer)
    2. finally run the voice recording setup wizard to check for results. image
  3. Suggest you do this before entering a homework assignment, since a timer may be keeping running while you troubleshoot

How to find out whether you have access to your classroom early (e.g. for setup tasks), by using the R25 calendar

  1. Go to, and follow these steps:
    1. (1) switch to view by “locations”  instead of (the default) “events”,
    2. (2) select your building,
    3. (3) find your classroom,
    4. (4) see whether it is blocked=booked before your class (hover over the block to see by what) –
  2. image
  3. in order to browse to your classroom’s schedule – for example, you could also just (5) search for your classroom.
  4. Sorry, unlike in the LRC calendars from MS-Exchange, here
    1. no direct links to your room’s schedule;
    2. no simple flexible booking, even though there seems to be a need for one-time bookings (AFAIK, I did not venture behind the screen after top menu: “Reservation request” since I do not know how to answer its question).

How to workaround Moodle quiz audio not playing to the end in Respondus Lockdown Browser

  1. Problem:
    1. The Moodle 2 audio player image tends to get stuck (= does not play to end; not pictured) after you moved fast forward or backward on the timeline with your mouse.
    2. Respondus Lockdown browser has is a page refresh button, image but you cannot refresh the page since this might erase data you already inputted. .
  2. Workaround:
    1. At the bottom of the page, click image, or use the Quiz navigation imageto browse to another page.
    2. On the Submit page, click “Return to attempt”, or on another quiz page, use once more the “quiz navigation” to browse back. 219
    3. This seems to refresh the page, including the audio players, without erasing answers you already inputted.

How can I configure my PC to write in Arabic

  1. In Windows past XP, you can just choose – without first installing support for Right-to-left languages – by pressing +R, typing ïntl.cpl”, clicking ”OK”, clicking ”keyboards and languages”and “change keyboard”.
  2. An Arabic keyboard layout that is commonly preferred by Westerners (closer to the phonetic layout of the keyboard) is a separate download:
  3. A transliterating IME (type on a Western keyboard sounds as you speak, pick suggestions in Arabic letters from a dropdown menu).
    1. Popular choices are Google Input Arabic:
    2. Microsoft Maren: offers more, also morphological analysis. Transliteration tool is linked at the bottom of this post: .

How to book a resource in Office365–the ultimate training…

…using animated .GIFs. Different speed? 0.25sec,0.5sec, 0.75sec, 1sec, , 2sec, 3sec, 4sec, 5sec, 6sec, 7sec, 8sec, 9sec, 10sec.

Don’t worry about uppercase letters when logging in to post an issue to the online Helpdesk

  1. The username input for our helpdesk system login is set to write uppercase letters, and this cannot be changed: image
  2. Once you have made sure that your keyboard is indeed not set to uppercase (caps lock on, see light in upper right), which it most ikely is not, you can ignore the uppercasing, proceed as normal with entering your password.
  3. If you get a login error, it is not because of the uppercasing. Rather, you may have mistyped something else. A good strategy (when nobody is looking over your shoulder, that is) is to type your password somewhere else (word, notepad, google search box) where is it visible and copy/paste it onto the Password field.

How you can report and get help with non-LRC-related computer issues

  1. First try to talk to temporary and permanent staff in the LRC. However, Computer issues that cannot be resolved within the LRC need to be reported to ITS  – unless they are already known issues.
  2. To make it easy for you to check for known campus-wide issues, I added the ITS alerts to the bottom right of the LRC homepage (image). Depending on when this feed was last updated (simply refreshing the LRC homepage may NOT update it), you may also have to click on the title of this section, “Campus-wide IT issues”, to view the most recent updates.
  3. If you find out this way that need to report an issue to ITS, you can find ways to contact them in the upper right corner of my blog: image