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LRC Outlook/Exchange 2010 Calendaring: What happens after the meeting request? Automated or manual responses and reminders

2011/08/30 3 comments
    1. If you have been invited to a meeting, e.g. a co-taught class in the LRC, you will see in your inbox an email-like meeting request with pre-set answer options: meeting-request-view-in-calendar3-response-options
  1. Wait, there is more: Proposing: response-propose-new
  2. If you followed the instructions in TBA:request meeting, you should immediately get an acceptance response from the resource:owa-meeting-response-automated-accepted
  3. If something went wrong, read the denial response for how to overcome the issue:
    1. there are resource specific policies, like maximum booking duration, listed here: TBA: list resources
    2. if there is a conflict with a prior booking of the resources, please go back to the meeting request scheduling assistant and find a time when the resource is available.
    3. if you requested a recurring/repeating meeting, like for a weekly class meeting in the LRC, there may be individual conflicts. Note that we have set the resource scheduling options for the non-conflicting instances of your request to be accepted (in most cases). For how to deal with the conflicting instances, study the conflict information in the denial response.
  4. Note that the LRC calendars are set up so that the LRC staff is copied (as delegates) on LRC resource requests (as a backup for issues and paper trail for reporting):owa-meeting-request-declined-conflicting-organizer-includedowa-meeting-request-declined-conflicting-organizer-included-delegateforwardowa-meeting-request-delegateforward-bug-no-meeting-time
  5. If you find you get too many meeting reminders that you do not need, when requesting a meeting, turn the default reminder option off: meeting-request-reminder
    1. The reminder can also be set to off as default in the calendar settings for a resource.

Room and Equipment handling using MS-Exchange Resource Mailboxes: Configuration with OWA instead of PowerShell

2011/08/30 1 comment
  1. As once can easily find documented for MS-Exchange 2007, if you are the owner of the mailbox, you can use the OWA-feature “open other mailbox”.owa-open-other-mailbox1
  2. As impersonated user  for this mailbox owa-open-other-mailbox2, you can access the “Options / Settings”:
  3. for the “resource” scheduling owa-open-other-mailbox-resource-mailbox-options-scheduling
  4. for its “calendar”
  5. owa-open-other-mailbox-resource-mailbox-options-calendar
  6. This is maybe not as much fun as PowerShell’s Set-MailboxCalendarSettings and set-CalendarProcessing (click as you go, no batching), but easier on your MS-Exchange admin Smile and especially practical for quick modifications and tests,

LRC Outlook/Exchange 2010 Resource Calendaring: LRC resources in the Global Address List (GAL)

2011/08/30 3 comments
    1. Open the GAL for resources by clicking on “Resources” in a meeting request, like here:owa-window-new-meeting-request-resources-marked
  1. You will find an equivalent of the LRC bookable resources list in Outlook’s/O’WA’s Global Address List.
  2. In the GAL,you can  filter by recipient type: outlook-gal-rooms
    1. the result, in outlook: outlook-gal-room-list
  3. for LRC resources, especially other than rooms, it is easier to filter by name(all LRC resource names start with “LRC”) – the result,
    1. in Outlook:gal-lrc-resources
    2. in OWA you will see the GAL as part of the address book owa-lcr-rooms-GAL

LRC Outlook/Exchange 2010 Resource Calendaring: How to cancel meetings in OWA

2011/08/30 4 comments
    1. View instead a short screencast how to cancel meeting requests in OWA.
    2. Or: You start out with a meeting request conversation like this, showing:
      1. a request send from account LRC help (example)
      2. an accepted meeting response  from the resource (e.g. the room) account
    3. owa-cancel-sent-items-meeeting-request-icon-vs-mail-icon
    4. to cancel that meeting, you can go to your (!) calendar in OWA,
      1. select (click on) the meeting and choose “delete
        1. either  from the context menu after right-click the meeting
          1. or  from the ribbon after selecting the meeting
        2. if the meeting was repeating/recurring, you will be given the option to
            1. cancel this occurrence
            2. cancel all future occurrences
            3. cancel all occurrences (be CAREFUL not to delete past meetings that have taken place; cancel all future meetings in a series by updating the meeting series end time (leaves past meetings of the series intact))owa-cancel-calendar-meeting-delete-series
    5. you can also just open the meeting and choose from the top menu the “Cancel meeting” button, then press menu button: “Send update”:
      1. owa-cancel-calendar-meeting-occurance-open-ribbon-cancel
        1. Again, for recurring/repeating meetings, you will be asked to confirm what exactly you want to cancel, the individual occurrence or the entire series of meetingsowa-cancel-calendar-meeting-occurance-open-ribbon-cancel-dialog
      2. You have the opportunity to include an informative note in your update before sending.
      3. owa-cancel-calendar-meeting-occurance-open-ribbon-cancel2
    6. After the cancellation has gone through, this is how the results will look like in the e-paper trail:
      1. “sent items” owa-cancel-sent-items-meeeting-request-icon-vs-mail-icon
      2. a cancelled meeting conversation in your “inbox” in “conversation view”: owa-cancel-conversation-views-meeting-request-icons-accepted-declined-canceled-icon
      3. Here is a complete icon legend: 
      4. owa-cancel-conversation-views-meeting-request-icons-accepted-declined-canceled-icon-marked

LRC Outlook/Exchange 2010 Resource Calendaring: How staff view resource “Calendars from your organization” in OWA

2011/08/30 6 comments
  1. Note: Students that have not been specifically invited to share a calendar, must use (staff may also) this approach to view calendars, to avoid a permission problem .
  2. Staff can load resource calendars, but as somebody who books the resource (except where you still cannot book/schedule/sign up: Tutors), you normally neither need nor want to (unless you manage the resources).
    1. To preview the free/busy schedule of the resource, use the scheduling assistant instead.
    2. To make sure that you have booked the resource, load your OWN calendar instead: Since it is you who “meets” with the resource, your meeting will be reflected on there. If you also loaded the resource’s calendar, you would see your “meeting” twice. A meeting always appears in the calendar of all “participants” – only that, other than for resource calendars, you normally do not view the calendar of the other participants who are “human resources”(or maybe you are, at least in the scheduling assistant, but not with details beyond “busy”).meeting-request-view-in-calendar-both-personal&resource_thumb_thumb
    3. You may want to load the resource calendar to learn details about the other “meetings”of the resource (e.g.  which conflicting meeting organizer you can contact in an emergency, or to know how many tentative meeting requests are already pending for a tutor). Below is how:
  3. Similarly to in Outlook (desktop): outlook-mycalendars-shared-calendars-open, in OWA, click on the lower left “Calendar-icon” calendar-iconto unfold the “My Calendars” list my-calendar-icon  in the left pane, then right-click on “My Calendars”, choose “Add Calendar”owa-mycalendars-add1 .
  4. put (part of) the name, click “ok”owa-mycalendars-add2
  5. if there are multiple matches, select the correct one (you can only select one at a time)owa-mycalendars-add3
  6. press “OK” again: owa-mycalendars-add5-search.
  7. As explained above, there is little reason to go overboard and add too many calendars, unless you have to manage: lrc-calendars-outlook
  8. However, you can also easily remove calendars, through the context menu item “Remove shared calendarowa-mycalendars-add9-remove

List of LRC rooms, equipment & tutor hours that can be booked or checked out

2011/08/21 10 comments

The LRC has 98 resources (in black letters and green (NEW Winter2012) versus purple is w/o email address and booking is still paper-based; yellowis broken;red: is missing), that, per new procedure since Fall 2011 (explained in one screenshot), from NINERMAIL or MS-Outlook (Desktop), using their email address listed in column address@uncc.edu, can

  1. be booked online by sending meeting requests (all, except ccurrently tutors&LRC assistants. See column “users” for who is allowed to book).
  2. or whose schedule can be viewed (all by staff; the calendars that can be viewed/subscribed to by students are indicated by “View” below)

Note that as of Winter 2012, physical items can only be picked up and returned when the CIRCULATION window LRCCOED436 is open which is less often than the LRCAssistant is present at the RECEPTION desk. Please check both calendars (solid color = service available = good ) before booking AND (latebreaking changes) before picking up.

The following table comprises only rooms, hardware and “human resources” of the LRC. The LRC’s physical media and learning materials can be checked out using a different system.

In the table, the column “program” explains which department and study program this resource is available for (the LRC supports LCS, and film studies there in particular, and ELTI), “user” who within the study program is allowed to book the resource (teacher, students, LRC staff, including both assistants and tutors), “resource type” whether the resource is a room/office hour, or a piece of movable equipment,  “address@uncc.eduwhich email address to send a meeting request to (shortform because of NINERMAIL length restriction), “display name” which searchable name you can find the email address under in NINERMAIL (includes tutors’s languages, explanation of room, camera and other equipment type), “make and model+manual field” the make and model of equipment items, including a link to the online maniual, if applciable, “calendar” a link to the publically viewable calendar of the resource, “max hours” the maximum duration a resource can be booked for (in hours, or 0 if there is no limit), and the “components” columns contain a parts list  for movable resources.

You can also filter, by clicking on the column header triangles, or enlarge (or hold CTRL and press +), or, if you are friends with the UNCC-LRC, edit.

Languages & Culture Studies Film Collection: Pivot Table and Labeling System

We analyzed the film collection for diversity and media, by setting up a pivot table (the underlying spreadsheet is getting updated currently, but is current enough for an overview), snapshot:

film-collection-pivot

You can make your own analysis at S:\plagwitz\labconfig\spreadsheets\film-collection\film-collection.xlsx. (temporary location).  The sheet also contains the new labeling system to facilitate locating videos:

IN

From

To

Language

AR

0001

0400

Arabic

CH

0401

1400

Chinese

EN

1401

2400

English

FA

2401

2500

Farsi

FR

2501

3900

French

GR

3901

5300

German

IT

5301

5700

Italian

JP

5701

6700

Japanese

KO

6701

6900

Korean

PL

6901

7000

Polish

PT

7001

7200

Portuguese

RU

7201

7400

Russian

SP

7401

9400

Spanish

SW

9401

9500

Swahili

OT

9501

10000

Other

Blackboard: Content System: Ancillary digital textbook material reuse (publish to course participants, roll-over between terms)

If you have a well administered language program, your admin should have uploaded all digital (text, audio, textbook and table of contents) materials that come with your textbook for convenient reuse between sections and terms into the Blackboard content system.

As a Blackboard course administrator, you can easily give all course participants access in 1 step (as course administrator, you can also access the audio materials during classes from the Blackboard content system directly).

Here is a video recording of a real-world walkthrough of this process – voice-over is in German, but Blackboard interface is in English:  blackboard-content-system-finding-adding-existing-content-item-to-course-access-play.wmv

Start Time

Topic

0,0

overview of teaching and learning procedure

0,1

course add item / content collection link

1,30

how to search for content. Remember: Search is your friend, if you have a consistent metadata system for your content (start with meaningful file names):

3,15

hot to add permissions for other users

5,3

add to course for for students

5,4

listen to an example audio from course

Once you have given course participants access to the audio materials, and you teach the course again next term, it is even easier to roll over the access: Just use the Copy link in the Blackboard Control Panel.