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Archive for the ‘Glitches&Errors’ Category

Bootsect (the command formerly known as fixmbr), may enable your Windows 7 installation to start up from a CorruptVolume

2012/05/07 Leave a comment
  1. I am trying to back up my system partition to external media. The 3rd party utility I boot into refuses to get to work since it sees inconsistencies on the partition.
  2. I schedule a chkdsk /f /r from Windows 7 which on restart runs without errors.
  3. Upon completion, however, Windows 7 fails to  boot.
  4. CIMG0034I go in the Startup Repair, but System Repair tells me it cannot fix my problem, but offers System Restore, which I try twice, to no avail.
  5. CIMG0033Cryptic Error IDs 21200664, googling of which leads to nothing but MS System Engineers advising reimaging the system partition to the factory copy which would lose my 16 months worth of system customizations.
  6. I feel I have other things to do to research the innards of Windows 7. Faintly I remember that fixmbr used to get me out of fixes with non-starting XP installations. It has been replaced by bootsect /nt60 <driveletter>, and on top of that, it responds with an apparent failure “since the volume could not be locked during the update” (actually deemed likely harmless, or use /force).
  7. Windows 7 starts up. (WTH?! Check disk versus the master boot record?!)
  8. Now, am I supposed to use a 3rd party or a Microsoft tool for my system partition backup?
Categories: e-infrastructure, Glitches&Errors Tags: , , , , , ,

Error code 14001 when installing Audacity

2012/04/27 5 comments
  1. Symptom: Audacity installation seems to complete without error, but attempting to start Audacity at the end of the installation process results in an error about bad environment with the above error code.
  2. For your reference: It is has been the missing Visual C++ redistributable installation here in the past on staff computers.
  3. Solution: Download and install the redistributable, then try restarting Audacity: It should start now.
Categories: audience-is-IT-staff, e-infrastructure, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, multimedia-recording, service-is-documenting, service-is-testing-troubleshooting-debugging Tags:

Calendar ICS corruption

2012/04/26 Leave a comment
  1. The (Drupal-based?) ICS linked for the ACADEMIC calendar does not display properly in MS-Outlook and other ICS-compatible calendar readers (all events form the Academic calendar seem to get display at the current date and time when this screenshot was taken. The ICS portion for the Administrative calendar does not seem to have the same problem). provost-in-outlook-academic-messed-up
  2. Both do seem to display on the Provost webpage:provost-calendar-in-webbrowser
  3. The same holds true for the underlying registrar calendar ICS that is aggregated by the provost’s page.
  4. Some debugging information when loading http://provost.uncc.edu/calendar/ical : “You have subscribed to “p.”. 19 out of 169 events were successfully added to your calendar. There seemed to be some problems with the other events in the file you were importing.”
Categories: Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte Tags: , ,

How do we connect to a Pearson MyLanguageLab webcast via Cisco WebEx?

2012/04/13 Leave a comment
  1. TURNS OUT THIS was not a technical issue – we will try and reconnect.
  2. our setup:CIMG0010 Stitch
  3. our instructionsCIMG0032
  4. misc: Do we have to use the phone for audio? We have computer audioCIMG0033
  5. misc:CIMG0035
  6. our error: “the host has not yet joined the meeting” CIMG0042
  7. Submitting support ticket that references this blog post CIMG0001 (3)
  8. At some point, we get booted to next week’s meeting (no surprise then that the host has not joined the meeting).
Categories: Glitches&Errors, textbooks, web-conferencing Tags: ,

How to use Sony PMB software and a Rosewill memory card reader to read your Sony MS-PRO (and bring Windows-XP to its knees)

2012/04/11 Leave a comment
  1. The Rosewill rcr-ic001 card reader seems temperamental – you need to try several times to insert the card for the reader light to reliably flash.
  2. It seems you need the Sony-provided software installed to have Windows recognize the drive: sony pmb1.
  3. And offer an import:
  4. sony pmb2
  5. However, the import of videos fails for me (only images get imported)sony pmb3.
  6. But at least I can access the videos through Windows, from here (for non-HD):
  7.  sony pmb4
  8. Until things go bad (computer slows to a crawl, then explorer crashes): sony pmb5 data execution preventionsony pmb5 data execution prevention2    
Categories: e-infrastructure, Glitches&Errors, hardware Tags:

Labstats Error

2012/04/11 Leave a comment
  1. Computer fails to shut down, with this error:
  2. CIMG0010
  3. Pressing “Debug” does not do anything.
Categories: Glitches&Errors, Presenter-Computer Tags:

If students have no mp3 audio on LRCRoomCoed433a Listening Stations

2012/03/20 Leave a comment

Problem: A Student that took the French Respondus Lockdown browser on PC 43, when playing to listening comprehension files,  had no audio on her headset (except for her microphone input was played back for her. The test is single attempt only, and lockdown browser prevents us from troubleshooting.

Cause: Master volume for Wave and SW Synth on lrcroomcoed433b back to 0, like so:

Workaround: plug in one of the black headsets (USB) temporarily (plugging in another brown headset did not resolve the issue).

Solution: None currently: even when the Respondus lockdown browser is not running, Deepfreeze will not allow making changes, and changes in the current user profile will not affect users whose profiels gets created upon login (which is all student users). Longterm: Don’t try to run identical software images on different hardware configurations. Not as longterm: Autoit FTW?

Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, e-infrastructure, Glitches&Errors, Listening, Listening-Stations, service-is-it-managing, service-is-testing-troubleshooting-debugging Tags: ,

Moodle streaming video recording assignment glitch 9

2012/03/16 Leave a comment
  1. Are all things Moodle Kaltura on Windows better than on iMacs?
  2. I don’t think so (Windows 7, IE9): Webcamera cannot be activated, hourglass. Looks like the Flash security dialogue does not make it into the foreground.
  3. kaltura-doesnot-see-hoursglass-cursor-windows7-ie9
Categories: assignments, audience-is-IT-staff, documentation, e-learning, Glitches&Errors, lms, multimedia-recording, service-is-evaluating-learning-tools Tags: , ,