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Archive for the ‘Glitches&Errors’ Category

Sanako homework files do not save

2013/01/29 2 comments

Permissions, and on your h drive? File space ? I can save, but students not only not ppts.

Categories: Glitches&Errors, Uncategorized Tags: ,

Tivoli TEM console connect error

2013/01/19 Leave a comment
  1. Problem: I seem to have lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Root cause : This error is due to these credentials: image
  3. Solution: add its to the email addy.
Categories: e-infrastructure, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte Tags: ,

Tivoli TEM console connect error

2013/01/19 Leave a comment
  1. Problem: I lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Solution: Use not your username, but your full email, even if it is an alias you did not know delivered email to you (its).
Categories: e-infrastructure, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte Tags:

The LRC writing input methods (“keyboards”) are not configured right

2012/12/14 Leave a comment
  1. clip_image001
  2. In intl.cpl, we do not want keyboards installed for western and central-European (= characters a-z, merely altered by diacritics) languages, including US. We type these languages, including US-English, with the us-international keyboard extended 2.1, which has to be set as default, and that US-English extended 2.1gets checked as the keyboard for all western languages ("show more"). The regular US keyboard gets removed/made invisible to the user, and with any reasonably recent version of MS Sysprep tools, that is no problem anymore.
  3. For non-Western languages, the built-in windows keyboards should be "checked", and also the alternate input that we had to download and install methods need to be "checked" under their languages: MS Maren, Google input methods nee to be enabled (checked): e.g. Farsi is not enabled (checked).
Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, Student-Computers, Writing Tags:

Does the Sanako Study 1200 tutor set the input language to Chinese (traditional)?

2012/12/12 Leave a comment
  1. Or why is my input language set to Chinese after the Sanako tutor install:image
  2. Unclear whether the tutor install has an effect on the default language, but we observed this problem earlier on an XP computer that also had the Sanako study 1200 tutor.
Categories: e-infrastructure, Glitches&Errors, service-is-testing-troubleshooting-debugging Tags: , ,

ICS corruption in Moodle calendar events?

2012/11/28 Leave a comment
  1. I am seeing once again a large number of events loaded as internet calendar into MS-Outlook via an iCal link default to the same day: image
  2. This time the iCal sources is Moodle, but it also displays the iCal feed internally so: image
  3. I observed a similar issue when loading certain Drupal calendars into MS-Outlook, only that
    1. it seems to have affected only certain sites on the same (?) Drupal instance (is this user input error?)
    2. Events defaulted to the current day in MS-Outlook – the Moodle issue does not.
    3. All events were effected – not so in this Moodle issue.
Categories: documentation, Glitches&Errors, lms Tags: , , , ,

Sanako Light Recorder insert recording has no teacher track audio, but voice graph?

2012/11/19 Leave a comment
  1. UPDATE: We reinstalled and this time made sure we restarted the system, and voice-insert is working fine now.
  2. We are trying to introduce having teachers using the Sanako voice-insert feature to issue spoken feedback into student assessment recordings, since the Sanako Recorder makes voice-insert as easy as
    1. the (repeated) click of red “speak” button
    2. and a “save as” (default format MFF preferred).
  3. On a teacher computer, we recorded and saved as
    1. either MFF (fast for the teacher to save; we were hoping to have the students download the free Sanako light recorder to be able to play this format;
    2. or WMA.
  4. We tested playing back, and hear the student original audio recording, but could not hear the teacher insertion, no matter whether we tried
    1. in the Sanako light recorder
    2. or in Windows Media Player.
  5. Because of the proprietary formats, it is a bit difficult to troubleshoot this. Audacity won’t open either audio format.
  6. In the Sanako light recorder, we can see the audio inserted in the 2nd track (lower) in the voice graph: sanako light recorder no insert audio on 1 (2)sanako light recorder no insert audio on 1
  7. Is this a licensing restriction? No, even the free light recorder can do this. See here for the installation options to choose when running the studentrecorder.exe on the teacher computer.
  8. Investigating… Update:
    1. Must be demonstration effect, as voice insert works fine on my office computer, as expected and it had before.
    2. Will try the usual suspects when getting my hands on this computer again (refresh, restart, reinstall, replace hardware…)…
Categories: e-languages, Glitches&Errors, service-is-applying-learning-tools, service-is-testing-troubleshooting-debugging Tags: , , ,

How you can resolve Enterprise Library 5 Visual Studio 2012 error: "Could not locate the Enterprise Library binaries required to launch the configuration console"

2012/11/17 3 comments
  1. When right-clicking on my App.config to access the Enterprise Library configuration tool, I kept getting this error:entlib5install2
  2. after installing
    1. VS.net 2012;
    2. Enterprise library 5.0.414 through nuget (why does nuget install only this older version?);
    3. the unofficial Enterprise Library Extension vsix updated for VS.net 2012 published by the Enterprise Library team here.
  3. What fixed this error for me was (YMMV, November 2012):
    1. installing Enterprise Library 5.0 optional update 1 (=5.0.515) using this approach:
      • msiexec /i "Enterprise Library 5.0.msi" REINSTALLMODE=vomus REINSTALL=ALL
    2. – Adding to the vs.net 2012 SLN file, at the end of "Global" (immediately before "EndGlobal")
      • GlobalSection(ExtensibilityGlobals) = postSolution
        EnterpriseLibraryConfigurationToolBinariesPath = C:\Program Files (x86)\Microsoft Enterprise Library 5.0\Bin
        EndGlobalSection
        entlib5install
Categories: documentation, Glitches&Errors, service-is-programming Tags: , , ,