Home > Glitches&Errors, lms, multimedia-recording, recording-software, service-is-testing-troubleshooting-debugging > Troubleshooting NanoGong recorder assignments for students and rich HTML editor content creation by teachers

Troubleshooting NanoGong recorder assignments for students and rich HTML editor content creation by teachers

  1. Once, when submitting, I got this error? But other teachers managed to test the NanoGong recording assignment application successfully when working as a “permitted student”? That may be related to using a project site. image
  2. If you try to use NanoGong in a browser not fully supportive of Java, you can get easily stuck:
    1. Firefox which has not been explicitly configured to allow JAVA applets – you will get stuck w/o the option to bypass warning dialogues. image
    2. Chrome is not very forgiving either (here for the HTML editor plug-in):
      image, but you can get past it: image.
    3. I am running into more problems using the rich HTML editor recorder plug-in which I supposed to make it easier for the teacher to provide their own audio to their students:
      1. IE8 does not display the content at all.
      2. Chrome 30 spits out raw code, and when you locate and click on the loudspeaker icon, I only get this : image.
      3. IE8, on the other hand, draws a blank: image
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