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What a delegate in MS-Outlook/MS-Exchange is and does
- Definitions:
- I would say: S/he can act on your behalf, while you keep in the loop and others see who s/he is acting on behalf of which disintermediates (e.g. saves tags like “This message is sent on behalf of [you]”: The message will appear to originate from you, as it ought to – imagine e.g. that users want to search their email for “from:[you]”).
- Looking for guidance, I find Cornell.edu has generally good instructions for their similar Outlook/Exchange environment, so I also quote them:
- “Just as an assistant can help you manage your paper mail, your assistant can use Outlook to act on your behalf”.
- “If your manager has granted you delegate access, you have the ability to act "on behalf of" him or her. Depending on exactly how much access they’ve given you, you may be able to respond to meeting requests, send out meeting invitations, and handle their email messages.”
- Find more information on delegates here for the source.
- Sounds interesting? Next steps:
- How you can set up a delegate
- what does the delegate see/do
Notes on how to act as a delegate in MS-Outlook on Exchange
- In Manage another person’s mail and calendar items, you can learn form the source, how to:
- Cornell.edu has generally good instructions for their similar Outlook/Exchange environment, so I just quote them :
Create meeting requests on behalf of your manager: You must be viewing your manager’s calendar in order for the meeting request to appear to come from them rather than you. (How do I view my manager’s calendar?)
If you have more than one calendar open (many people leave both their own calendar and their manager’s calendar open), click anywhere in your manager’s calendar before creating the meeting request.
Notice that in the Scheduling Assistant, your name will not appear. Instead, your manager’s name is included. Which is what you want. So that’s good. Respond to meeting requests on behalf of your manager: [with delegate access,] You can respond to these messages in exactly the same way you would respond to an invitation sent to you.
Step-by-step how to set up a delegate for your mail account in MS-Outlook 2010 on MS-Exchange 2010
We are just using the default options here – explore more on your own, as you wish (e.g. Let someone else mind your busyness). You need to use MS-Outlook – I don’t see an option in OWA to set up delegate access. But your delegate will carry over to OWA if you prefer to use the webmail client.
Next question: what does the delegate see/do?
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