Archive

Archive for the ‘audience-is-language-learning-center-temp-staff’ Category

How to find resources that best fit your schedule using the OWA scheduling assistant parallel timelines

2013/09/02 Leave a comment
  1. Load all equivalent resources for each resource type that you require.
  2. Using the parallel free/busy timelines in the “Scheduling Assistant”, look for and “plug the holes” (in white): image
    1. In the above example,
      1. for the given time frame (between rad/green line), no item is completely available;
      2. however, if you adjust your time frame slightly to earlier in the morning, you would be able to book either  camera13 and 17 (assuming you need only one) and micboom 2
  3. Remove the resources from the “Attendee list that are non-white = busy for the start/end time that you require the resources for.
  4. Click upper left menu: “Send” to book.
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, Film-studies, service-is-library Tags: , , , , , , , , ,

Fall2013 LRC room booking and equipment circulation improvements

2013/08/22 Leave a comment
  1. We had a lot of problems over the last 2 years with students, unlike faculty and staff, not getting automated accepted/declined responses to their resource booking requests. This seems now finally a thing of the past:
  2. resource booking attendant reponds to students
  3. In addition to automated responses in cases of policy violations or booking conflicts, we meant to automatically enforce policies that restrict booking of certain resources to certain groups. While groups still need to be maintained manually, this is now possible (and being implemented first for film studies and film club students that have exclusive rights to our film equipment). And here is what it will look like: “You don’t have permission to book this resource”. Don’t hand out equipment to clients who got this response. resource booking attendant declines per user you dont have permission to book this resource
    1. Now onto the next problem:  about seeing those responses from within in meeting request in OWA? (works in Outlook Desktop, but that does not help us at the reception desk).
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, e-infrastructure, Film-studies, service-is-library Tags: , , , , , , ,

Sanako Study Tutor may crash if teacher lacks file share permissions

2013/08/20 Leave a comment
  1. Problem: On start of the Sanako tutor 7 (have not seen this in earlier versions, although I have seen many teachers w/o Sanako share permissions), you may immediately be confronted with this NULLREFERENCEEXCEPTION: CAM00138
  2. presumably f you have this (a teacher w/o permissions to the Sanako share):
  3. CAM00139
  4. CAM00140
  5. Workaround: Somebody with file share permissions log in instead.
  6. Solution: Get permissions set up automatically for all classes, including short term.
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, digital-audio-lab, e-languages, Glitches&Errors, service-is-testing-troubleshooting-debugging Tags: ,

LRC hosts help desk for students to register on their McGraw-Hill Connect online textbook website

2013/08/17 Leave a comment

This special Help desk will be sign-posted in the LRC on the day of the events. For now, consult the calendar of the iMacsand Group Room1, 2 (see https://thomasplagwitz.com/2012/11/04/how-to-view-lrc-hoursevents/).Here is the documentation:

Categories: announcements, audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, e-languages, service-is-configuring-learning-tools, service-is-training, textbooks, websites Tags:

Current LRC training for Student Assistants

2013/08/17 Leave a comment
Categories: audience-is-language-learning-center-temp-staff, Slideshows, training, workshops Tags: , , , , , , , , ,

How to fix a crash of the teacher station control panel

2013/08/15 Leave a comment
  1. Problem: control panel on the teacher station  unresponsive (both hardware and software buttons). No AV and on/off switching.
  2. Cause: Octo switch in the AV cabinet crashed (it needs replacing).
  3. Resolution: Open the door to the AV cabinet and powercycle the switch (= unplug and replug the lower thin black cable in the 1st or top rightmost thin black cable in the 2nd photo). Or use the call button (still functional) and wait for help.
  4. image 
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audiovisual, e-infrastructure, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, Presenter-Computer, service-is-testing-troubleshooting-debugging

Workaround for Sanako study 1200 tutor v7 window limitations

2013/08/06 Leave a comment
  1. Problem: Window maximizes only to size of,and location defaults to, primary screen. This is now on windows7.
  2. Workaround: make the screen whose size you desire the primary (and live with the side effects).
  4. Downside:
      1. Screencast recordings of instruction won’t work: Community Clips  can only  record the primary screen, which is not the screen displayed to students during regular teaching. Windows Media Encoder does not work with our non-standard dual screen configuration on Windows7.
Categories: audience-is-language-learning-center-temp-staff, e-languages, Glitches&Errors, Screencasts, service-is-configuring-learning-tools, Uncategorized Tags:

LRC Teacher podium AV switch

2013/07/05 Leave a comment
  1. Even though we may soon swap the switch,  here is how the AV switch needs to be connected for the teacher computer’s left screen to get projected to the dual projector screens:
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audiovisual, documentation, e-infrastructure, Presenter-Computer Tags: