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New Teacher MAC Computer in Coed037 with Final Cut Pro 3
2011/10/26
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- A new Mac Mini on the teacher podium was installed today in Coed037.
- Because of case size difference, the new Mac Mini had to be installed on the right side wall of the podium, unlike the old one which was smaller and fit on the keyboard tray.
- It is still switched through the podium as before:

- For logging in, use the generic, not your personal account.
- Standard current ITS MAC image.
- Final Cut Pro 3
- was installed into the image, and run.
- Media components (Audio content, Motion content) allegedly have also been included in this install.
- We also added MPEG Streamclip 1.9.2. Note, however, that the non-beta version does not have the YouTube.com download capability mentioned here earlier (you will get this error more focused):
- We also permanently bypassed this firewire error:

- And here is the result:

How we provide more computer support for walk-up clients at the LRC reception desk
2011/10/05
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- We have set up 3 PCs at the reception desk. They all contain an exactly identical software configuration (based on Symantec Ghost imaging and Faronics Deepfreeze).
- Except that two (we could not get hold of another monitor) have a secondary screen connected that can extend the Windows Desktop, or mirror it (use CTRL-ALT-F11 and CTRL-ALT-F10 to switch between the modes of the )


- To aid in this communication over the counter, press CTRL-2 to freeze and on the screen (uses MS-ZoomIt) which helps when pointing out screen elements.
- So that LRC staff and clients can both use the university’s most important web applications, the computers have been configured to automatically launch a number of web browsers on startup, and within each browser, open a number of home pages with(LRC website, Moodle, NINERNET, faculty&staff Mail, WordPress, Excel Web App with he LRC databases for hardware, software, media and learning materials inventories). (When done, instead of closing the browser, use the “sign out” link of each web application).
- As a reminder, the most basic instructions (with keyboard shortcuts) have been posted on both primary and secondary monitor.
- Can we also implement a screen sharing solution allowing for MS-remote assistance, to enable reception desk LRC staff to escalate client questions they cannot resolve, like our IT department?
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte, Reception-desk, software
ati, FAQs, faronics-deepfreeze, ms-excel-web-app, ms-zoomit, symantec-ghost
LRC Outlook/Exchange 2010 Resource Calendaring: How LRC staff can group calendars in Outlook 2010
2011/09/28
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- You can save the currently loaded calendars as a preset or “group” from the ribbon in the calendar view of outlook 2010, like so:

- The group and its members will be added to your calendar tree, and you can load all members with one click, like so:

- Then you can create multiple presets which correspond to your typical workflows: E.g. when you do not have to check the availability of equivalent sets of equipment, you may want to have an easy overview of staffing in the LRC:

- Note that – while we have to load individually the calendars of other mailboxes we own –, calendar groups we create in Outlook are automagically mirrored in OWA
- But the calendar names get lost in the process? And: the batch select checkbox is missing. And: only up to 5 calendars can be viewed in OWA simultaneously. And: OWA does not support overlay mode for calendars.):

- It would be great if calendar groups, with the help of ActiveSync, even worked their way through to mobile devices, but apparently they do not:

LRC Outlook/Exchange 2010 Resource Calendaring: How to display a Room/Staff/Tutor calendar aggregate at the reception desk using live@edu
2011/09/28
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- The LRC needs an overview aggregate calendar of its many rooms and services for clients in the entrance area. This should be always on display on the higher one of the reception area dual screen computers when screens are in extended mode
- From the calendar mailbox in OWA , these calendars can and have been published to the internet.
- LRC assistants can load and bookmark multiple (published or shared) calendars in their OWA, but there are limitations
- We do not want to clutter LRC Assistants OWA with LRC calendars more than we have to.
- OWA displays calendars (currently = 2011) only side-by-side, there is no overlay (=aggregate) mode like in Outlook 2010, and only up to 5 simultaneously, again unlike Outlook 2010 (30) (Students do not have Outlook (although it is being considered installing it on student staffed computers).
- A standard web browser allows for display of only one (HTML) calendar at a time in a web browser.
- ICS compatible applications like live@edu
- LRC assistants can load and bookmark multiple (published or shared) calendars in their OWA, but there are limitations
- can display many (=aggregate) ICS-based calendars in overlay mode.
- In addition, it is easy to change the display color (like in Outlook 2010) and display color (unlike in Outlook 2010, for me at least).
- In live@edu, this looks promising:

- To display more meaningful/less misleading subjects than “Busy” for pseudo-rooms (“offices” like LRC assistants or language tutors), add a subject (office name “LRC Assistant”or max class-level tutored).
- To have LRC assistants easily and consistently load this aggregate calendar view,
- we need to give tutors the password to uncc-lrc credentials – being “friends” not enough (which makes their own access to SkyDrive which we finally achieved yesterday useless – unless they log in as themselves and as uncc-lrc in 2 different browsers)
- However, I have not found a way to aggregate calendar ics files and display them without password (ideally in Joomla)
- Workaround: use a AutoIT auotmation script that runs when LRC Assistant logs in form the All users Startup Folder.

