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> audience-is-language-learning-center-staff, audience-is-teachers, digital-audio-lab, e-infrastructure, Glitches&Errors, Presenter-Computer, service-is-programming, service-is-testing-troubleshooting-debugging > How a teacher can easily restart the Sanako Study 1200 licensing classroom server when experiencing a crash
How a teacher can easily restart the Sanako Study 1200 licensing classroom server when experiencing a crash
- Try clicking and running this (http://goo.gl/lTVLc), if you see that:
- this is for
- if your sanako tutor hangs with status message "verifying tutor" and you are confronted with the error dialogue "Connection to the communication platform has been disconnected and the system is not able to communicate with the classroom server anymore"
- And if you run the classroom server on the same computer as the tutor (as we do)
- And if you have checked your "network connection", like gone to a website, and it is restored (e.g. If you simply had unplugged your the cable)?
- And if you do not want to "restart your system if needed" since, as in our case, that takes a big chunk time out of your class
- Hint: this can’t fix your network if that is the root cause, but may be able to work around temporary service outages.
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