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Posts Tagged ‘OWA’

Have I reserved the LRC? 10 safety nets for you, plus a bonus

2013/03/12 Leave a comment
    1. No need to use them all: The first one you notice suffices. But we hope 1 of the 10 will work for you. Starting (that is why it is in explained in How to book LRC resources – explained in one screenshot: “Book me!”versus “Leave me alone!”) with the tab: “scheduling assistant” in your “meeting request” itself before you try to book the room: It tells you when the room is free (white or blank along the timeline). Don’t try to book the room when the room’s timeline is not blank and the hovering tool tip tells you “Busy”: It is futile. scheduling-assistant busy
    2. But if you do, there will be more alerts: Immediately after you send the meeting request, a so-called “toast” (think of a slice of bread jumping out of a toaster – depending on email client you are using for NINERMAIL in the lower or upper right of the screen) flashes briefly with the automatic response from the room attendant. The response has in the subject : “Accepted or Denied” (you will not get “Tentative” from the room like in the example – UPDATE: only faculty and staff used to receive such toasts, but with the next upgrade of NINERMAIL, students will also!):room attentendant response as toast
    3. Never mind if you miss the toast: it just notified you that the automatic response from the room attendant went into your inbox. You can see it on top there (here I unfolded it). image It tells you in the subject and in bold in the body whether your booking was accepted or denied. If you have questions about these messages, you can forward them with your comment like any other email (no point in responding though).room attendant auto response declined  This does NOT remove the appointment from your own NINERRMAIL calendar (makes sense if you think about it: You still have your appointment (exam etc.), just the room can not be part of it).
    4. If you miss that also, go to the LRC homepage and click on “Hours&Events” under the Quick links in the upper left (How to view ?) imageimage
    5. You do not even need to visit the LRC home page: you have privileged access to the the LRC hours end events calendar  from your NINERMAIL, if you subscribe to it there (shortcut: start @ #3 armed with this link:http://mail.uncc.edu/owa/calendar/LRCRoomCOED434@uncc.edu/Calendar/calendar.ics).
    6. You can do all this under guidance at the LRC reception desk: We try to have 1-3 name-tagged student assistants there at all times during LRC opening hours, 8 eyes see more than 2.
    7. One day after your booking, you will also be able to see your reservation (if successful!) on the lrc-coed433-reception-client-welcome-screen: .
    8. If in doubt, do all this well before your class takes place.
    9. Take a training: ITS supports NINERMAIL and CTL teaches Taming your inbox.
    10. Bonus: In the unfortunate event of  a “Denied” response to your booking request, if it is not just an AM/PM error or similar which you can easily correct, the response includes information on the prior reservation, organizer, and email address.
      1. Why not email  the colleague (click on the underlined name of the colleague that booked the LRC before you) from right here and see whether you both can rearrange? Remember: Sharing is caring. room attendant response denied prior booking
      2. There is a departmental initiative to  reschedule entire classes that might conflict over the use of the LRC. Talk to the departmental office well before the the prior term ends (i.e. before next term’s class schedules are finalized).
      3. Still confused? At this point, talk to LRC permanent staff who will go through above list with you. Please understand that the LRC staff cannot cancel other faculty’s bookings, we only extended the availability and bookability of the LRC which is readily available and easily bookable at many times during each term.
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, e-infrastructure Tags: , , , , , , ,

OWA Calendar collaboration is spreading on campus…

2013/02/24 Leave a comment

… in Spring 2013 to Student Advising and Central Tutoring, from the LRC tutoring, staffing and room and equipment booking since Fall 2011. Glad to see that we get more benefit out of this new tool. 20130220_171700

Categories: service-is-library, service-is-tutoring Tags: , , , , , ,

How users can change their time zone in OWA

2012/08/20 Leave a comment

Or as screenshot: owa-timezone1

You know: You just have to know what to look for – considerably easier than knowing *when* to look for pretty much anything once you have been put in the wrong time zone… Smile

Categories: audience-is-students, Screencasts Tags: , , , ,

How to access most important LRC calendars from quick links on LRC home page

2012/03/08 Leave a comment
  1. Go to http://lrc.uncc.edu
  2. access like so:home-hours&events-croppedowa-hours&events
  3. The default calendar view in OWA is monthly: owa-monthly-hours&events-marked
  4. From the top menu icons, you can easily change to weekly and daily views:owa-weekly-hours&events
  5. The calendars are edited directly by the service-providing party, to stay up to date with the frequent changes in tutor availability (see #1 on Seven ways to think like the web; #4, getting them to stick to our “disciplined naming conventions” remains a work in progress).
  6. Thanks to Joomla’s Publish/Unpublish feature, we also stand a chance keeping up with the frequent changes in tutors being sent to the LRC or not, by entirely hiding non-applicable calendars (so that students do not have to think about what  we mean by “no time slots = sorry, currently no tutor”):joomla-hours&events
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, e-infrastructure, service-is-tutoring Tags: , , , ,

ProofPoint Email archiving

2012/02/15 Leave a comment
  1. UPDATE:  location (http://mail.uncc.edu/archive) and availability (all) have changed.
  2. This email archive search
  3. start-page
  4. start-page-advanced
  5. includes the capability to search other mailboxes, if you have been granted access, like archived institutional knowledge. The following screenshot shows both what options you see if you have been granted  access, and what if not: search other mailboxes from combined
Categories: audience-is-language-learning-center-manager, audience-is-language-learning-center-staff, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte Tags: , , ,

Using WebParts syntax to navigate OWA?

2012/02/03 Leave a comment

When you train in OWA, you can take advantage of sending your students directly to certain interfaces of OWA, for doing specific hands-on tasks. If they are not alreay logged in, they seem to get redirected to the desired view in the end Working example:

https://mail.uncc.edu/owa/?cmd=contents&fpath=Calendar&view=Weekly&archivestub=1

Limitations seem to be in the browsers: IE> Firefox > Safari.

However, I could not find a way to send a user to a specific view of an OWA published calendar (seems to default always to monthly).  Non-working eexamples:

bad request http://mail.uncc.edu/owa/calendar/LRCtutor11@uncc.edu/Calendar/calendar.html?view=Weekly 404 http://mail.uncc.edu/owa/calendar/LRCtutor11@uncc.edu/Calendar/Weekly/calendar.html#

See documentation here: http://technet.microsoft.com/en-us/library/bb232199.aspx

Can you use webbparts to save your users to have to change the view owa-calendar-views when they open up a calendar like http://mail.uncc.edu/owa/calendar/LRCRoomCOED434@uncc.edu/Calendar/calendar.html#, or another way to open this calendar not in its (monthly) default view?

Categories: audience-is-IT-staff, e-infrastructure, service-is-training Tags: , ,

Sharing vs. subscribing to Calendars in OWA/Ninermail

2012/02/02 Leave a comment
  1. Why does this matter? Different information may be visible to you, especially shared calendars can display more sensitive information than internet published calendars.
  2. How can I tell the difference? Apart from the amount of information that gets displayed to you, different calendar types appear :
    1. in a different place:
      1. Shared calendars appear under (1) heading “people” (even if it is a room or other resource),
      2. subscribed calendars under (3) heading “Other Calendars”
    2. with a different type of name:
        1. Shared calendars have as name the email address (2) “@uncc.edu”
        2. subscribed calendars have as default name only “calendar”. Only if you rename the calendar, it has a meaningful identifier, like was done here (4)
  3. shared vs subscribed published calendars-marked
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, e-infrastructure Tags: , , , , , , , , , ,

Calendaring: How to view all your Moodle course assignments in Ninermail, OWA or MS-Outlook – Shortest

2012/01/05 3 comments

Start in Moodle here, then do steps –1 to 2. Open NINERMAIL, continue with steps 1 to 8:

moodle-calendar-OWA-subscribing renaming-all-in-1

Want a longer step-by-step?

 

Categories: audience-is-students, audience-is-teachers, documentation, lms, Screenshots, step-by-step-guides Tags: , , , ,