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Posts Tagged ‘live@edu’

Student users in the wrong time zone still cause problems with our equipment circulation system

2013/09/30 Leave a comment
  1. Imagine you are trying to pick up an item on local time, but the previous users will return it on Japan time – or (like in the example below)`vice versa. It happens all the time here …
  2. We can see the misconfiguration when opening the meeting in Outlook (Desktop), but we rarely do this. image
  3. What gets routinely done here is opening the meeting in the OWA of the organizer:
    1. is there an obvious way to see the time zone for the organizer?
    2. The best I have found is this, and it is anything but obvious, deeply hidden in the OWA settings dialogues. Any change with Office365?
Categories: e-infrastructure, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, service-is-library Tags: , , , , , , , ,

Changes in how to make a meeting request to resource mailboxes after students’ mid-term upgrade to Office365

2013/09/27 Leave a comment
  1. Update: We made a brief summary which you can read instead here.
  2. The interface has changed quite a bit, but don’t worry: the basic processes are still the same. Here is a very quick rundown:
  3. You now have to start from the Calendar / + new Event, like so:image and image
  4. To add resources
    1. Don’t try the “button:add room”, you will get this error:  image
    2. instead, either type the resource email address  image
    3. or click the + next to “Attendees’image
      1. and search the database for the “LRC[whatever]” resource,
        1. note: no need for a new window anymore
      2. and by double-clicking or clicking the + , from the search results, add the desired resources to the “Attendees”, finally click top menu: “OK” image
      3. or to remove spurious  ”Attendees”, right-click them: image
    4. to preview the availability, you can still click top menu: “Scheduling assistant”.
      1. Note that the “Scheduling Assistant”looks very different, not like a parallel timeline, more like a parallel calendars, you can choose form thee upper right
        1. either day view: image
        2. or week view: image
    5. and it tries to help you by giving more explicit information about conflicts: image
    6. when happy with how you scheduled your “event”, click top menu: “send”
    7. read the response
      1. unfortunately, there seems to be no “toast” (tested in Chrome on Windows 7 and Firefox on Window XP)
      2. there is, however, still a response
        1. “accept”
        2. or,”with explanation, “declined”: imageimage
      3. there seems to be also a bug that you cannot send messages to yourself (huh? investigating), ignore for the time being: image
    8. from the  “Event” in your calendar, you can still
      1. edit (including, for repeating events, single occurrence or series : image
      2. right-click the “Event” from the calendar and choose “cancel”, which still brings up a popup window where you have to “send”: image
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, office-software Tags: , , , , , , , ,

How to restrict booking permissions to resource-mailboxes from OWA

2013/09/18 Leave a comment

Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, e-infrastructure, Screencasts, service-is-library Tags: , , , , , , , ,

If you receive a calendar sharing invitation, click “Open the calendar”

2013/09/16 Leave a comment
  1. In Outlook (Desktop), like it says in the first item on the upper left:
  2. image
  3. This will add the calendar to the list of calendars on the left of your Outlook, like so
  4. image
  5. That is, if you do a calendar overlay, like so.
Categories: audience-is-teachers, e-infrastructure, office-software, service-is-documenting Tags: , , , , , , , ,

Equipment circulation training with NINERMAIL meeting requests for Film studies students Fall 2013

2013/09/12 Leave a comment

Click to view screencast:.

Click to view handout.

Categories: Documents, Film-studies, office-software, Screencasts, service-is-library Tags: , , , , , , ,

The Scheduling Assistant is simply multiple calendars displayed as parallel timelines for easier comparison

2013/09/09 Leave a comment
  1. We are all conversant in reading a daily – like here for the classroom-, weekly or monthly calendar sheet: image
  2. If you send a Meeting  request to the classroom to book it, the Scheduling Assistant displays exactly the same free/busy information  for the classroom.
    1. Same pattern of events as above: image
    2. Except that it is folded from a calendar into a timeline format (and in OWA does not display text explanatory beyond with what/whom the room is busy).
    3. This timeline format may be less familiar, but is much more practical to compare the availability for the multiple participants of a meeting.
  3. Compare here: Same pattern for the room booking on both views.
    1. from-calendar-to-scheduling-assistant4
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, e-infrastructure Tags: , , , , , , ,

“I can haz all my online appointment and schedule information in one merged calendar in NINERMAIL?”

2013/09/06 Leave a comment
  1. Yes, you can! Overlay calendars, a much needed feature from Outlook Desktop (as we mentioned earlier) has finally made it into the web version of Outlook (in Office365 the migration of which from live@edu will be finished by the end off the month), as was announced today: “Users can have multiple calendars in a merged view.”
  2. Example: In Outlook Desktop (not available to students), you can not only add a calendar like, icsexport.ics to the right, but, if you click on the (1) little black arrow, add/merge icsexport.ics to the (2) already overlaid calendars on the left, which is much more usable if you need to aggregate content from different sources: moodle2outlook-calendar
  3. And now also in OFFICE365 NINERMAIL:
  4. This should make the sharing of calendar information much easier,  not only for the about 100 LRC resource calendars, but also for other useful calendars that are published on campus:
    1. the new LCS calendar
    2. the registrar’s academic calendar
    3. the campus-wide faculty  calendar
    4. last not least: your Moodle calendar (view all your moodle assignment deadlines in one place, the same place you check your email)
    5. And more… ? Do you know of other calendars, and/or a way to discover them?
  5. The details
    1. yet need to be panned out. We assume the feature will “just work” like above in Outlook Desktop when you
      1. share a calendar or
      2. subscribe to a calendar.
    2. We’ll provide more information and examples once we see this feature… TBA
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-students, audience-is-teachers, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte, office-software Tags: , , , , , , , , ,

How to find resources that best fit your schedule using the OWA scheduling assistant parallel timelines

2013/09/02 Leave a comment
  1. Load all equivalent resources for each resource type that you require.
  2. Using the parallel free/busy timelines in the “Scheduling Assistant”, look for and “plug the holes” (in white): image
    1. In the above example,
      1. for the given time frame (between rad/green line), no item is completely available;
      2. however, if you adjust your time frame slightly to earlier in the morning, you would be able to book either  camera13 and 17 (assuming you need only one) and micboom 2
  3. Remove the resources from the “Attendee list that are non-white = busy for the start/end time that you require the resources for.
  4. Click upper left menu: “Send” to book.
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, Film-studies, service-is-library Tags: , , , , , , , , ,