How staff can connect their smart phones to Ninermail
2014/01/16
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Including Calendars, useful if you need to receive a reminder for your LRC bookings. It is all documented here (but the student instructions are on top of the search results, which may be confusing to some): http://itservices.uncc.edu/facultystaff-services/email/mobile.
Scheduling assistant shows no information on free/busy
2014/01/16
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This effectively prevents all reservations of shared equipment. We tested with these 4 resources, and increasingly nearer dates in the future (from May to today). This is in Offcie265 from a student account. From a staff account in OWA, I do not see the same behavior: 
Update: A resolution is being worked on… Update2: FIXED
“Server busy” dialogue on system startup and Speech recognition listening on by default
2014/01/14
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- How can one find the program that causes this error? It is not immediately obvious from the dialogue itself, including “Switch to”.
- Speech recognition should not be on (saying “listening”) by default (we have seen it freaking students out when it goes into command or typing mode).
Categories: e-infrastructure, os
image2014spring, speech-recognition
SDL-Trados 2011 configuration issues
2014/01/14
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- This is on the teacher PC during a demo – student PCs may not display this behavior, but should be checked also):
- We do not need the demo on each login for each user (“do not show me this again”).
- We have a duplicate project?
- Screenshots:
Categories: e-languages, Translation, translation-software
image2014spring, sdl-trados
Deepfreeze rebooting the lab computers again during use
2014/01/14
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- I have been told that Deepfreeze will reboot lab computers (hourly?) only when they are idle (on login screen).
- However, I have observed the unsolicited reboot also when trying to work with these computers.
- Today, I had both lab computers that I was working on with the Sanako , reboot in the middle of my testing, with the 1 minute warning dialogue.
- Will pressing “cancel” prevent this, especially during high-stakes writing and speaking assessments with the Sanako? What if the users misses it (we sometimes deliberately have the screens blocked/blacked out during parts of classes).
New supervisor role for senior LRC Assistants
2014/01/13
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- A new LRC Assistant list, sorted by hire date, has been posted on the inside LRC reception desk. Use it to determine who is currently the most senior LRC assistant at the desk. The current most senior LRC assistant serves as supervisor and always wears the green supervisor badge pictured below. When the supervisor leaves, the supervisor passes on the badge to the next senior LRC assistant in line.
- Supervisors do not have to perform clerical tasks (meeting requests, equipment handling, etc.) as long as there are enough less senior LRC assistants to handle the client load. Rather, supervisors monitor less experienced LRC assistants operating the reception desk computers, equipment etc. , help train them and avoid mistakes.
Camera available to document issues
2014/01/13
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Find it in coed436 and take it with you during routine checks and when assisting clients.
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