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Archive for the ‘e-infrastructure’ Category

Acting as a Proxy when approving student workers’ time of behalf of others in Webtimeentry

2012/02/10 Leave a comment
  1. You need to be set up as a proxy by the primary approver: banner-proxy-setup0
  2. Once you have been set up as a proxy:   banner proxy setup
  3. you can follow the instructions for the dropdown on the approve times screen:  banner proxy selection
Categories: audience-is-language-learning-center-staff, documentation, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte, service-is-hr-managing Tags: ,

Protected: New resources mailboxes not visible in the GAL for student accounts in live@edu?

2012/02/09 Enter your password to view comments.

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Categories: audience-is-IT-staff, e-infrastructure, Glitches&Errors Tags: , , , , , , , , ,

Unable to edit MS-Excel online spreadsheet because of other user locking

2012/02/08 Leave a comment
  1. Problem: Why is a user opening a spreadsheet in the browser (even if with edit.aspx URL) causing a warning "The spreadsheet is locked by another user" if i try to open it in MS-Excel?  I thought Excel Web App allows multiple uses to edit the spreadsheet at the same time?
  2. Solution: Opening the spreadsheet for editing in the browser still locks it for being opened in MS-Excel (and vice versa), but not for opening it for editing in another browser.
Categories: audience-is-language-learning-center-manager, audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, e-infrastructure Tags: , ,

LRC demo, troubleshooting and debugging screencasts

2012/02/07 Leave a comment
  1. The LRC student PC image contains a file C:\temp\screencastfullhighaudio.wme
  2. Doubleclick or run the file, in the encoder window that comes up, click the green menu button to record your screen.
  3. When done demonstrating on screen, swtich back to the encoder window and click the red button to stop recording.
  4. Rename and archive (the student hard drive is “frozen”) the screencast video output file which you will find in c:\temp\screencast.wmv.
Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, e-infrastructure, Presenter-Computer, service-is-documenting, Student-Computers Tags: , ,

Protected: live@edu Resource mailboxes not autoaccepting when requested from cloud?

2012/02/07 Enter your password to view comments.

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Categories: audience-is-IT-staff, e-infrastructure, Reception-desk Tags: , , , , , , , , ,

Using WebParts syntax to navigate OWA?

2012/02/03 Leave a comment

When you train in OWA, you can take advantage of sending your students directly to certain interfaces of OWA, for doing specific hands-on tasks. If they are not alreay logged in, they seem to get redirected to the desired view in the end Working example:

https://mail.uncc.edu/owa/?cmd=contents&fpath=Calendar&view=Weekly&archivestub=1

Limitations seem to be in the browsers: IE> Firefox > Safari.

However, I could not find a way to send a user to a specific view of an OWA published calendar (seems to default always to monthly).  Non-working eexamples:

bad request http://mail.uncc.edu/owa/calendar/LRCtutor11@uncc.edu/Calendar/calendar.html?view=Weekly 404 http://mail.uncc.edu/owa/calendar/LRCtutor11@uncc.edu/Calendar/Weekly/calendar.html#

See documentation here: http://technet.microsoft.com/en-us/library/bb232199.aspx

Can you use webbparts to save your users to have to change the view owa-calendar-views when they open up a calendar like http://mail.uncc.edu/owa/calendar/LRCRoomCOED434@uncc.edu/Calendar/calendar.html#, or another way to open this calendar not in its (monthly) default view?

Categories: audience-is-IT-staff, e-infrastructure, service-is-training Tags: , ,

Sharing vs. subscribing to Calendars in OWA/Ninermail

2012/02/02 Leave a comment
  1. Why does this matter? Different information may be visible to you, especially shared calendars can display more sensitive information than internet published calendars.
  2. How can I tell the difference? Apart from the amount of information that gets displayed to you, different calendar types appear :
    1. in a different place:
      1. Shared calendars appear under (1) heading “people” (even if it is a room or other resource),
      2. subscribed calendars under (3) heading “Other Calendars”
    2. with a different type of name:
        1. Shared calendars have as name the email address (2) “@uncc.edu”
        2. subscribed calendars have as default name only “calendar”. Only if you rename the calendar, it has a meaningful identifier, like was done here (4)
  3. shared vs subscribed published calendars-marked
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, e-infrastructure Tags: , , , , , , , , , ,

Failure due to timeouts when capturing image from Symantec-Ghost

2012/02/01 Leave a comment
  1. do not thin I Have not seen that before: image capture starts successfully, but  client times out in the middle; happens repeatedly both during the day and at night?
  2. symantec-client-timed-out
  3. What else to try? symantec-client-timed-out1
  4. Solution/workaround: inconclusive. First try w/o Deepfreeze installed and with high compression worked. But third try without any changes had also finally succeeded (although deploying that image was not tested).
Categories: audience-is-IT-staff, e-infrastructure, Glitches&Errors, Reception-desk Tags: , ,