Archive

Archive for the ‘e-infrastructure’ Category

How to check for “lost trust” issues on LRC PCs before classes

  1. We experience computers that fail allowing students to log in, thus disrupting face-to-face classes in the LRC.
    1. We have found no diagnostic tool working, other than attempting to log into the machine.
    2. Current workaround is manually removing and adding them back to the domain, when students experience login issues – which is time consuming, certainly too time-consuming during classes.
  2. Suggested workaround Checklist, to be run before any class in the LRC (check calendar):
    1. Student staff
      1. logs in on each individual computer and notes failures (
      2. this could be accelerated by using mstsc, especially with remote desktop connection manager and lrc.rdg) on the reception desk computers
      3. do we have automated (scriptable) login options?
    2. Coordinator
      1. from Deepfreeze-console, unfreezes computers in question
      2. from Symantec Ghost Console image
        1. puts computers in question into domain-issues folder
        2. runs tasks against this folder
          1. “remove from domain”
          2. “add to Domain&AD”
      3. from Deepfreeze-console, freezes computers in question

Copy/paste meetings with resource mailboxes in Outlook on MS-Exchange 2010?

For schedules too complex to be managed in the repeating dialogue, why can I, in Outlook calendar,  copy/paste meeting requests that include rooms into a new time slot, but while the new meeting appears immediately in my calendar, no update gets sent to the room unless I open the new meeting and click the button: “send” manually:

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How you can fix student homework “file save errors” on Sanako Study 1200 and Windows XP

  1. Background: We recently got our Sanako network share permissions set up to vendor specifications, and the privileges tightened up appropriately. Fortunately, in the process of this, I was warned to make sure Windows XP has the registry key set: MoveSecurityAttributes, as otherwise XP does not update the permissions when moving files between folders:
  2. Symptom: Here is how this seems to have played out with Sanako ”homework” files (which get sent from the teacher to the student for writing and submitted back), specifically with files that I had:
    1. uploaded from my office PC (XP without the MoveSecurityAttributes key)  to the Sanako teacher share
    2. tried to deploy as homework from the Sanako Study 1200 teacher  station (also XP without the MoveSecurityAttributes key), resulting in a “file save” error:before-MoveSecurityAttributes-on-teacher
    3. Additional context:
      1. sending files to students failed, but not to teachers;
      2. student had not run out of file space on the network share;
      3. students did not lack permissions to the Sanako network share in general;
      4. we did not run into issues with Sanako exam audio recordings which are sent from the student PCs to the network share.
    4. Resolution:
      1. adding HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MoveSecurityAttributes, DWORD ,1, to the computer the files originates from:
        1. first the office pc: this did not fix the issue.
        2. then the teacher PC: this seems to have fixed the issue:after-MoveSecurityAttributes-on-teacher
        3. Here is hoping that this can fix your “file save”error also.
  3. Update: Also consult Raymond Chen’s "Wait, so does moving a file recalculate inherited permissions or doesn’t it?", and the hearty discussion that ensued. 

Code documentation for a job ticket assignment and reporting application

  1. JobAssignments allows for managing job tickets with easy tagging and filtering of task assignments, and for aggregate analysis and reporting. 
  2. Originally developed only for simple tag aggregation reports (watch a demo), JobAssignments  can now also analyze the tag graph: jobassignments_tags_keyneighbours
  3. Click the table of contents on the right to browse the VBA documentation built with Aivosto.
  4. imageimage

If you cannot log into Windows because of accessibility dialogues offering you help

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  1.  Symptom: You cannot log in since accessibility tool dialogues (like above) come up when typing your password
  2. Workaround: Restart the computer (and make sure you have no item sitting on the keyboard while doing so, usual suspects: textbooks, bags). If you do not want to restart, but fix it immediately, you can read more about Windows XP accessibility features and keyboard shortcuts here.
  3. Root cause: You may have activated Windows accessibility features by erroneously depressing for a long time or repeatedly pressing a  modifier key while the LRC computer was on the welcome screen.  You may not run into this behavior from your personal computer (or read here how to disable Windows  7 Sticky and Filter Keys), but the LRC needs to be ADA compliant. Think of it as another LRC language tool  that sometimes may get into your way temporarily if you do not study the language, but that you would not want to miss for the language you do study.

Tivoli TEM console connect error

  1. Problem: I seem to have lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Root cause : This error is due to these credentials: image
  3. Solution: add its to the email addy.

Tivoli TEM console connect error

  1. Problem: I lost the capability to connect to the TEM console from my Office PC, with this error: image
  2. Solution: Use not your username, but your full email, even if it is an alias you did not know delivered email to you (its).

LRC learning resources Moodle metacourses: Our list

2013/01/18 1 comment

UPDATE: The LRC Metacourses are being rolled over to MOODLE2. Metacourses having only an OldID are currently still unavailable in Moodle2. And the student enrollment needs to be updated manually until the end of add/drop. On the upside, teachers do not need to make course available to students anymore. The LRC can do this (Metacourses for languages saying #Ref are waiting to be rolled over, tell me if you need them)..

The following LRC Moodle metacourses for teaching materials are available to LCS and ELTI  (including LRC-Resource  with training materials for using language learning technology in and outside of the LRC, as well as for independent study languages).

The naming scheme follows the course abbreviations taught in the departments that the LRC supports:

These courses appear in the Training branch of the Moodle-courses tree-menu on the left (for all study programs you teach in):

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The metacourse for a language (or field of study)  is accessible to all students studying this language during the term of their study.