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Archive for the ‘Glitches&Errors’ Category

Have patience if you see “No free/busy information could be retrieved” on Room mailbox

2014/03/12 Leave a comment

When trying to schedule a room, I am now seeing this: image

When ctrl-right clicking: image, I get this as my connection status:

image

Becomes available after a long while:

image

What can I tell my users how long is the wait currently usually is?

Categories: e-infrastructure, Glitches&Errors, office-software Tags: , , , ,

Solved: Moodle RSS feed not updating

2014/02/27 Leave a comment
  1. Here is what I see in my Moodle course: image (in IE9, also tested in Chrome).
  2. Here is how Moodle’s RSS feed is configured: image
  3. If I click on this link, this is the current feed status in IE feed display: image
  4. The last displayed article is not even visible on this page anymore – I “lost” 50 posts, and more in Moodle – what am I missing ?
  5. Doh. I and the (I find: clumsy) way RSS-feeds have to be configured in Moodle meet again: You RSS feed list may be correct, but then you also need to select the right feed to display. image
Categories: e-learning, Glitches&Errors, lms Tags: ,

No Java on PC35?

2014/02/27 Leave a comment

image

Plus restart request:

image

Categories: Glitches&Errors Tags: ,

Google Calendar embedded aggregated calendar won’t show calendar names?

2014/02/26 Leave a comment
  1. When I add "Calendars to Display" in the "Google Embeddable Calendar Helper" ,
  2. Google calendar lets me select calendars I  added from iCal sources,
  3. but it does not "remember" the names I have given these calendars, image
  4. displaying only the default name "Calendar",
    1. both in the "Google Embeddable Calendar Helper" image
    2. and in the iframe embed:  image
  5. rendering the aggregation feature useless (Which is which?).
  6. Is there a workaround or hidden feature like a “name parameter” in the embed query-string? What is it? I cannot find it in the Google Calendar API reference.
Categories: e-infrastructure, Film-studies, film-studies-equipment, Glitches&Errors, service-is-library Tags: , ,

How to configure Java not to check for updates in the frozen computer lab

2014/02/26 Leave a comment
  1. Many applications – both web-based or standalone – in the LRC rely on Java. They currently all start Java with the autoupdater:
  2. image
  3. and may at least temporarily allow for Java versions not tested for compatibility with LRC applications
  4. which should not cause permanent problems, since the computers are frozen, but does cause client s unnecessary hassle and delays
  5. provided that
    1. the LRC applications have been tested to work with the reasonably recent version of Java in the LRC image
    2. and staying on this version for, say, a term, causes no overarching security concerns (if it does, the more recent Java version should be frozen into the underlying software image anyway, after testing for compatibility with  LRC applications).
  6. The answer how to shut out the autoupdater is likely in the Java control panel. This screenshot is from version 7.51 while we have 7.45, but likely similar image
  7. Registry keys note 32-bit and 64-bit)
    1. HKLM\SOFTWARE\JavaSoft\Java Update\Policy    EnableAutoUpdateCheck
    2. HKLM\SOFTWARE\Wow6432Node\JavaSoft\Java Update\Policy    EnableAutoUpdateCheck
    3. HKLM\SOFTWARE\JavaSoft\Java Update\Policy    EnableJavaUpdate
    4. HKLM\SOFTWARE\Wow6432Node\JavaSoft\Java Update\Policy    EnableJavaUpdate
  8. For programmatically configuring this, a quick web search finds this:

  9. deployment.expiration.check.enabled

    Boolean

    true

    Must be “true” to prompt users to update the JRE when an out-of-date JRE is found on their system. Set to “false” to suppress the prompt.

  10. This is a setting in here:  The deployment.config file is used for specifying the System-Level deployment.properties in the infrastructure. By default no deployment.config file exists; thus, no system-wide deployment.properties file exists. If deployment.config exists, it is located in one of the directories shown in the following table.
    Operating System:Windows
    Location
    • <Windows Directory>\Sun\Java\Deployment\deployment.config
    • ${deployment.java.home}\lib\deployment.config
  11. in addition, likely this should be included: “SomeKey=SomeValue, may be locked by including another key, SomeKey.locked … so that the user cannot change it”.
  12. Information is from http://docs.oracle.com/javase/7/docs/technotes/guides/jweb/index.html which may likely contain other information needed to configure JAVA in the LRC environment.
Categories: e-infrastructure, Glitches&Errors, Translation, translation-software Tags: , ,

Sanako Student crashes on startup

2014/02/26 Leave a comment
  1. UPDATE: looking at the Saanko log files now.
  2. image
  3. PC24 and others during Chinese, and again (+ PC36) during Russian class –
  4. no details available
  5. is this specific to
    1. PCs (all imaged and frozen?), but different hardware (headsets?)
    2. logged in users?
  6. Workaround: “close the program” – helper.exe seems to autorestart the student.exe.
Categories: e-languages, Glitches&Errors Tags: , , ,

“Sanako License service has not responded to the license query”

2014/02/26 Leave a comment

CAM05010

The dialogue popped up again after my restarting the study server (running on the same computer). After another “new license query”, the system seemed to operate normally (only that it became unresponsive and crashed (after doing heavy screen sharing and screen recording activities for a considerable time)

This is on a Dell Optiplex 760 – Might this be the root cause, and could running the server on a different computer help?.

Categories: digital-audio-lab, e-languages, Glitches&Errors Tags: ,

Change onedrive to skydrive to embed your MS-Office online files in WordPress

2014/02/19 Leave a comment
  1. A while ago, Microsoft was successfully sued by Sky to change the name of SkyDrive. Recently MS did that, but it looks like somebody has not gotten the memo yet, again:
  2. Originally suggested embed code from SkyDrive: https://onedrive.live.com/embed?cid=0025C841818181C2&resid=25C841818181C2%21666&authkey=ANeXAUnGHDfEqTQ&em=2
  3. Fail on WordPress.com: image
  4. Change to: image
  5. Sort of works on WordPress.com (but width and hieght parameters are being ignored): image
Categories: blog, e-infrastructure, Glitches&Errors Tags: , ,