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LRC assistant responsibilities: A checklist (on reception desk next to your screen)

2011/10/26 Leave a comment


For larger view, click “Full screen”windows in lower right corner. Mote that the sheet with LRC assistant responsibilities is handily posted right under your screen at your work station – refer to it as needed,

reception-desk-responsibilities

Categories: audience-is-language-learning-center-temp-staff, checklists, e-infrastructure, e-languages, e-learning, Reception-desk, service-is-hr-managing, service-is-library, training

How to power on iMacs

2011/10/22 Leave a comment
  1. How to turn on: look for the power-button which has been placed on on the rear. Can’t jump on the table? Here is a photo: CIMG0041
Categories: iMacs Tags:

Protected: Sharing the LRC main classroom, using LRC Calendar LRCRoomCoed434

2011/10/12 Enter your password to view comments.

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Categories: LRCRoomCoed434, Presenter-Computer, Student-Computers Tags: , ,

Learn Chinese character stroke-order with slowed-down animated GIFs

2011/10/10 Leave a comment

Further to our prior tips on learning Chinese stroke order, now you can take your time, in the LRC: To facilitate your practicing of Chinese character stroke-order, we have used the most helpful site (also available by direct download) created by Tim Xie for the California State University, Long Beach, to create 100 different speed versions, and one comic strip like static image, for each of the several hundred of animated GIFs demonstrating Chinese character writing, and made them available on the LRC computers under Internet Explorer Favorites – Example:

a1f5_strip

You can access the files with the stroke order speed of your preference from the LRCCOED434 student computers, like so:

chinese-stroke-order-animated-html

(Many thanks also to the authors of programmable ImageMagick image editor and corresponding Unix shell scripts that we could use in the production of the slowed down animated GIFs. To create your own version of these slowed down animated GIFs, or others similar websites, feel free to pick up and/or adapt our shell script here).

Categories: animated-GIFs, audience-is-students, Beginner, e-languages, Intermediate, Japanese, Korean, learning-materials, Mandarin, Media, Reading, Student-Computers, Vocabulary, websites, Writing Tags: , ,

How we provide more computer support for walk-up clients at the LRC reception desk

2011/10/05 Leave a comment
  1. We have set up 3 PCs at the reception desk. They all contain an exactly identical software configuration (based on Symantec Ghost imaging and Faronics Deepfreeze).
  2. Except that two (we could not get hold of another monitor) have a secondary screen connected that can extend the Windows Desktop, or mirror it (use CTRL-ALT-F11 and CTRL-ALT-F10 to switch between the modes of the )
  3. coed433-CIMG0001 Stitch
  4. coed433-CIMG0016 (2) Stitch
  5. To aid in this communication over the counter, press CTRL-2 to freeze and on the screen (uses MS-ZoomIt) which helps when pointing out screen elements.
  6. So that LRC staff and clients can both use the university’s most important web applications,  the computers have been configured to automatically launch a number of web browsers on startup, and within each browser, open a number of home pages with(LRC website, Moodle, NINERNET, faculty&staff Mail, WordPress, Excel Web App with he LRC databases for hardware, software, media and learning materials inventories). (When done, instead of closing the browser, use the “sign out” link of each web application).
  7. As a reminder, the most basic instructions (with keyboard shortcuts) have been posted on both primary and secondary monitor.  
  8. Can we also implement a screen sharing solution allowing for MS-remote assistance, to enable reception desk LRC staff to escalate client questions they cannot resolve, like our IT department?
Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, audience-is-teachers, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte, Reception-desk, software Tags: , , , , ,

LRC Outlook/Exchange 2010 Resource Calendaring: How to display a Room/Staff/Tutor calendar aggregate at the reception desk using live@edu

2011/09/28 1 comment
  1. The LRC needs an overview aggregate calendar of its many rooms and services for clients in the entrance area. This should be always on display on the higher one of the reception area dual screen computers when screens are in extended mode
  2. From the calendar mailbox in OWA , these calendars can and have been published to the internet.
    1. LRC assistants can load and bookmark multiple (published or shared) calendars in their OWA, but there are limitations
      1. We do not want to clutter LRC Assistants OWA with LRC calendars more than we have to.
      2. OWA displays calendars (currently = 2011) only side-by-side, there is no overlay (=aggregate) mode like in Outlook 2010, and only up to 5 simultaneously, again unlike Outlook 2010 (30) (Students do not have Outlook (although it is being considered installing it on student staffed computers).
    2. A standard web browser allows for display of only one (HTML) calendar at a time in a web browser.
    3. ICS compatible applications like live@edu
    1. can display many (=aggregate) ICS-based calendars in overlay mode.
    2. In addition, it is easy to change the display color (like in Outlook 2010) and display color (unlike in Outlook 2010, for me at least).
    3. In live@edu, this looks promising:
    4. uncc-lrc-calendar-aggregation-with-names
    5. To display more meaningful/less misleading subjects than “Busy” for pseudo-rooms (“offices” like LRC assistants or  language tutors), add a subject (office name “LRC Assistant”or max class-level tutored).
    6. To have LRC assistants easily and consistently load this aggregate calendar view,
      1. we need to give tutors the password to uncc-lrc credentials  – being “friends”  not enough (which makes their own access to SkyDrive which we finally achieved yesterday useless –  unless they log in as themselves and as uncc-lrc in 2 different browsers)
      2. However, I have not found a way to aggregate calendar ics files and display them without password (ideally in Joomla)
      3. Workaround: use a AutoIT auotmation script that runs when LRC Assistant logs in form the All users Startup Folder.
Categories: audience-is-language-learning-center-manager, audience-is-language-learning-center-staff, e-infrastructure, Reception-desk Tags: , , , , , , , , ,

How to use the LRC Room Coed 434 Teacher Computer

2011/09/23 Leave a comment
  1. Teacher podium
    1. Even though the teacher computer may have 2 screens, log in as normal: Follow the instructions on the screen (press CTRL-ALT-DEL and enter your credentials).   CIMG0015
    2. Also check our instructions for using the dual screen on the teacher computer.
  2. Connected computer to the right of the podium
    1. If you see this “Computer has been Locked” message, try and get hold of the person whose account name appears as the last logged in user when you press CTRL-ALT-DEL, to unlock the computer. If you cannot get hold off the person, or of somebody with an administrator account, you have to restart (power cycle) that computer.
    2. If the screens are black and do not come on when you move the mouse and type on the keyboard, turn that computer on using the Power button in front.
    3. If you want to use a CD, DVD, thumb drive, insert it into that computer. 
  3. If you get this message when closing the Sanako Study1200, say “no”. CIMG0011
Categories: LRCRoomCoed434, Presenter-Computer Tags:

How teachers can grade student recordings done with the LRC Sanako Study-1200 in their Office

2011/09/23 Leave a comment
  1. Teacher on their office PC (MAC users talk to http://helpdesk.uncc.edu) can press windows-key+e, and in the window, that opens,
  2. browse to the student mp3 recordings with date and time in the folder name on s:\coas\lcs\labs\lrctest\sanako\student (no S: drive on office PC? talk to http://helpdesk.uncc.edu, but in the meantime, try windows-key+r, paste = \\DATASERV1\DVOL1\coas\lcs\labs\lrctest\sanako\student”, click “OK”),
  3. open the student recording file, either by double-clicking to, presumably, open it in Windows Media Player, or, preferably, by selecting multiple files, right-clicking and choosing “Open with” to open them for comparative grading (read some tips) in Audacity.
Categories: all-languages, assessments, audience-is-teachers, documentation, e-languages, faculty-offices, grading, Institution-is-University-of-North-Carolina-Charlotte, multimedia-recording Tags: , ,