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Archive for the ‘LRCRoomCoed433’ Category

LRC headset test on iMacs

2014/01/02 Leave a comment
  1. Logon to the iMac.
  2. Double click Macintosh HD.
  3. Click Application.
  4. Find Garage band and double click it.
  5. image
  6. Save the file to the desktop
  7. Press record image
    1. Speak into the microphone; then tab the microphone with your finger several times, to make sure you are recording through this source.
  8. Stop then play
  9. If there is no sound or you cannot hear anything, go to the Apple menuimage
  10. and click system preferencesimage
  11. Click sound then select the output tab
  12.  image
  13. Choose the usb option
  14. Select the input tab then again choose the usb option
  15. Close system preferences
  16. Try again to record then listen.
  17. Still not working? Check the iMac headset hardware , as described here: LRC routine walkthrough for iMacs and printer.
  18.  If it still does not work, report Computer # on clip board.
Categories: audience-is-language-learning-center-temp-staff, checklists, e-infrastructure, hardware, headphones, iMacs Tags:

Checklist for Vixia cameras (11-14)

2013/12/23 Leave a comment
  1. Parts
    1. Battery
    2. SD Memory Card
    3. Battery Charger
    4. Power cable
    5. USB cable
    6. vixia-components-CIMG0005
  2. Test the Functionality
    1. Start camera
    2. Record for 5 seconds clip_image001
    3. Playback:  clip_image002
  3. Maintenance
    1. Charge battery
    2. Initialize sd card: Sd-card like so.
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, checklists, e-infrastructure, Film-studies, film-studies-equipment, Reception-desk, service-is-library Tags: , ,

Checklist for heavy tripods (01-04)

2013/12/23 Leave a comment
  1. Are all Parts there?
    1. Tripod
    2. Head plate
    3. Screws /wing nuts
    4. Handleclip_image001
  2. Test the Functionality:
    1. Attach a camera to tripod.
    2. Move camera in all directions (top/bottom, left/right…)
  3. Maintenance:
    1. reduce tripod size again to its most compact position.
    2. Close all levers so that legs arrest.
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, checklists, Film-studies, film-studies-equipment, Reception-desk, service-is-library Tags: , ,

Checklist for Rebel cameras (17/18/19/20)

2013/12/23 1 comment
  1. Parts
    1. Battery
    2. SD Memory Card
    3. Battery Charger
    4. USB cable
    5. Lens

    clip_image001

  2. Test the Functionality
    1. Turn camera on
    2. Set to video
    3. Take a 5sec video
    4. clip_image002
    5. clip_image003
    6. Playback clip_image004
  3. Maintenance
    1. Charge battery
    2. Initialize sd card like so.
Categories: audience-is-language-learning-center-temp-staff, audience-is-students, checklists, Film-studies, film-studies-equipment, Reception-desk, service-is-library Tags: , ,

Use CTRL+TAB to switch between tabs in Chrome kiosk fullscreen mode

2013/11/15 Leave a comment
  1. On the reception desk, when you open the NINERMAIL after logging into 49erexpress, Chrome opens NINERMAIL in another full screen tab (which hides the 49erexpress tab) – unlike full screen Internet  Explorer, which opened NINERMAIL in a new window, but which we had to abandon with the introduction of offfice365. 
  2. The 49erepxress tab is hidden, but still there, and you can switch between full screen tabs wit hthe keyboard shortcut CTRL+TAB (hold CTRL and pressing TAB repeatedly will cycle through all open Chrome tabs).
  3. So when a client is finished with NINEMAIL (meeting request), have them not only log out of NINERMAIL, but also CTRL+TAB back to the 49erexpress tab to log them out of 49express (and browse from the result window to the Sign-in link to be ready for the next client).
  4. No need to close the NINERMAIL tab. Next time somebody logs in to 49erexpress tab, Chrome will recycle the previous NINERMAIL tab.
Categories: audience-is-language-learning-center-temp-staff, e-infrastructure, Institution-is-University-of-North-Carolina-Charlotte, Reception-desk, service-is-library, service-is-testing-troubleshooting-debugging, web-browsers Tags: , ,

Finding a balance between speed of log-in and readiness on help desk computers

2013/11/11 Leave a comment
  1. Problem:
    1. The LRC reception desk has 3 computers, each with 2 screens, one client-facing,  that, when not shared during collaboration for clerical tasks, display (LRC assistants have been instructed which screen has to show which information) LRC-related information (LRC calendar, home page with news and FAQs, slide show with signs).
    2. However, when a teacher was bringing student to Spanish tutor after tutoring hours, I  noticed,  that no LRC calendar was visible at reception desk (SAFARI on rightmost computer), nor could be loaded easily.
    3. Upon my asking, LRC assistant reported, Firefox never comes up correctly on her computer.
    4. What I could observe: Firefox came up with 2 windows w/o preconfigured tabs. image
    5. Safari came  up with 2 windows , also empty.image
  2. Root cause:
    1. It turned out that other students did not have this issue when logging in on the computers.

    2. It also turned out that the offending student’s profile had been frozen prematurely (in an obsolete state not incorporating changes we had to do during the term to maintain functionality of the reception desk computers in a changing campus IT environment).

  3. Workaround: Unfreeze the computer, delete the prematurely frozen profiles, have the student log in to recreate it using current default user settings, freeze the computer, to make the computer, 3 weeks before classes end…
  4. Solution: not sure I have one.
    1. Trying to have everything set up stably at term start is not the solution, but the problem.
    2. How can agility be increased?
      1. LRC assistants need to report problems. They may need better training to be aware of problems, and need an incentive to report problems, and a culture where reporting problems is not considered a problem in itself, but an achievement.
      2. The LRC lost its Symantec-Ghost imaging infrastructure which it could not only use for the lab PCs, but also to maintain 3 identical computers at its reception desk. This requirement for imaging was not considered during the recent upgrade of the labs imaging infrastructure, and we do not know how to get this capability back.
Categories: e-infrastructure, Reception-desk Tags: , , , ,

How to run a microphone test before taking an ACTFL exam on languagetesting.com

2013/10/28 Leave a comment
  1. To avoid having your test recordings rejected for quality reasons (and having to take the entire test again), please run this simple microphone test OUTSIDE of languagetesting.com: 
    1. This microphone test can be run  either
      1. at the listening stations (see sign 433a, brown headsets) or
      2. (PREFERABLY) in the main classroom (see sign 434, black headsets).
    2. After logging in, put the headphones on. No need to re-plug anything.
    3. From the desktop, open Audacity  image.
    4. In Audacity, Press the red RECORD button image.
    5. Speak into the microphone.
    6. Check the results:
      1. You should see something like this: image
      2. Press the green PLAY button image and listen to your recording.
      3. Does the recording look AND sound OK?
        1. NO: let the LRC staff at the reception desk know the computer number and switch computers.
        2. Yes: Save the recording using menu: File / Export / [name = number of computer].mp3 to your “my documents” folder (if your test gets rejected, you have evidence that you ran the test and that the LRC headset hardware you used was o.k.).
  2. You also need to run the test WITHIN languagetesting.com (which just tests for volume, not for quality).
Categories: audience-is-language-learning-center-staff, audience-is-students, checklists, Listening-Stations, service-is-testing-troubleshooting-debugging, Student-Computers Tags: , , ,

Upgrade to the Moodle 2 on the LRC reception desk computers is overdue…

2013/10/18 Leave a comment

CAM03122image

CAM03124

It will be fixed eventually – let me know if not.

Categories: audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, Reception-desk Tags: ,