October | 2013 | Thomas' Work Space

A checklist for our late hires in the LRC

2013/10/09 plagwitz Leave a comment

With the help of your colleagues at the reception desk, sign up for your work schedule by sending meeting requests from NINERMAIL to lrcassistant@uncc.edu,

Whenever starting/leaving your shift, log in at the reception desk computer, allow all windows to open, then clock in by entering your code for checkin/out from the spreadsheet checkoutin.xls into the meeting request (series) on your NINERMAIL calendar.
Read/listen to the training materials you received –
1. Word (goo.gl/5hgr7Y) printout : contains a checklist for your responsibilities during your shift.
2. PowerPoint:
  1. Deck (goo.gl/OV45aF) printout explains how to help with booking LRC equipment and rooms using NINERMAIL meeting requests (which will constitute e most of your work at the help desk).
  2. Video of training session: goo.gl/nWDDro.
3. NOTE: After your first 2 weeks at work, there will be a Moodle quiz (TBA) that you need to pass!
Questions?
1. First and foremost, follow the instructions and helpful hints of your more senior colleagues at the reception desk.
2. Bring further questions to the LRC coordinator or director.
3. If no one is available for questions: post questions in the LRC Moodle Forum.

2013/10/07 plagwitz Leave a comment

Unchecking “Allow comments” does not affect past posts (you had better find that out early in your blogging career – I did not …)
To disable comments for past posts, you have to uncheck “Allow comments”in each one of them.
To even show “Allow comments” in the post editing interface, do this:

2013/10/04 plagwitz Leave a comment

The “Mail Now” checkbox is still there, just the location has changed, compared with Moodle 1..9.:
Even without “Mail Now” checked, your post goes immediately to the forum – but on the forum, you can still edit it (if you didn’t proof read etc.).
Email, however, you cannot recall after sending it (well, MS-Exchange email you can, but not Moodle email). That’s why “Mail Now” tries to provide a safety net for emailed forum messages.
That Forum messages are emailed (“notifications”) is a function of the subscription of users to a forum, which is (“force subscription”) the default, but can be changed in the forum settings.
If you try to use the Moodle forum as a mailing list and/or real-time messaging system (like we do with the LRC Moodle as groupware for LRC staff), checking “Mail now” is recommended.

2013/10/03 plagwitz Leave a comment

… are reserved for staff and clients that fill out their meeting requests properly. 😎

Categories: Uncategorized

2013/10/03 plagwitz Leave a comment

LRC assistants will advise to skip the questions

Categories: Uncategorized

2013/10/03 plagwitz Leave a comment

Like this: “Error: Database connection failed It is possible that the database is overloaded or otherwise not running properly. The site administrator should also check that the database details have been correctly specified in config.php”
Try click on “Edit settings” again. It may well work the second time (overload?).

Categories: Glitches&Errors, lms Tags: moodle

2013/10/03 plagwitz Leave a comment

The username input for our helpdesk system login is set to write uppercase letters, and this cannot be changed:
Once you have made sure that your keyboard is indeed not set to uppercase (caps lock on, see light in upper right), which it most ikely is not, you can ignore the uppercasing, proceed as normal with entering your password.
If you get a login error, it is not because of the uppercasing. Rather, you may have mistyped something else. A good strategy (when nobody is looking over your shoulder, that is) is to type your password somewhere else (word, notepad, google search box) where is it visible and copy/paste it onto the Password field.