Home > assessments, audience-is-students, audience-is-teachers, Glitches&Errors, lms > Does Respondus-lockdown–browser block when a user attempts to load a Moodle quiz on 2 different computers?

Does Respondus-lockdown–browser block when a user attempts to load a Moodle quiz on 2 different computers?

  1. We experienced slowness of Moodle during an exam where about 12 students
    1. load a Moodle quiz into the Respondus lockdown browser (lockdown browser hangs with message "page loading"),
    2. but also already when logging into Moodle with a regular browser (hangs on login page).
  2. Turns out large classes used the Moodle quiz function elsewhere on campus which put lots of load on the Moodle servers.
  3. What can we do on our end to work around this as smoothly as possible?
    1. First, be patient while Respondus-lockdown–browser displays “Page loading
    2. Refresh” or “Back/forward” are the next resort once “Page loading” attempt has stopped and the page
      1. states it cannot be loaded
      2. displays an error about missing CSS component (likely due to incomplete load before timeout)
      3. says it “can be loaded only in Respondus-lockdown–browser” while you are in Respondus-lockdown–browser (Huh?).
    3. Keep calm and carry on, i.e. on your current computer.
      1. In general, trying on additional “fallback” computers is likely to make matters only worse, since even more load is put on the Moodle server system.
      2. Specifically, however, does Respondus-lockdown–browser block when a user attempts to load a Moodle quiz in Respondus-lockdown–browser on 2 different computers simultaneously? One student kept getting “can be loaded only in Respondus-lockdown–browser” consistently, until closing Respondus-lockdown–browser on this computer. Then the quiz would finally load in Respondus-lockdown–browser where she was logged in on another computer (can this being tracked by the Respondus-lockdown–browser security layer that checks whether a page is loaded within Respondus-lockdown–browser? Why then no more helpful error message, or is this “Security by obscurity”? Data seems inconclusive).
  4. Additional tips for takers (and authors) of Moodle exams are available.
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