Symptoms: When clicking on a a sharing link from a GoogleApps document, the recipients may be redirected to the standard Google login page, with their personal Google account user name. Even if they change this user name to their UNCC user name, they cannot log in (Error: wrong password).


Resolution: Do not click on the sharing link in the email. Rather, go to and log in there. Find the new document shared with you in your documents list.

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