upgrading | Thomas' Work Space

Some users cannot check out LRC items since they cannot log into their NINERMAIL Office365 Outlook

2013/10/02 plagwitz Leave a comment

This seems to have been going on for a while. We have no good way to use another browser on the computers that we use for our room booking and equipment circulation system. Besides,
1. IE8 is the default browser on campus.
2. Microsoft seems to say it not deprecate it without notice. Rather, pasted from http://community.office365.com/en-us/wikis/manage/office-365-and-internet-explorer-8.aspx states the following (they do not mention XP though, but that is also supported until April 2014):
  1. Why is Office 365 ending support for Internet Explorer 8? [in short, html5]
  2. Why 8 April 2014? Office 365 provides customers 12 months’ notice of disruptive change under our Online Services Support Lifecycle. We announced Office 365 is ending support for Internet Explorer 8 on the System Requirements Wiki on 9 April 2013.
  3. Will Internet Explorer 8 users be blocked from connecting to Office 365 after 8 April 2014? No, Office 365 will not deliberately block Internet Explorer 8 users from accessing the service after 8 April 2014. But after that date, users connecting to Outlook Web App will only be able to use Outlook Web App Light.
3. ITS says Microsoft told them IE8 is not supported.
4. The following change does not fix it here on XP SP3:
  1. Windows Registry Editor Version 5.00
  2. [HKLM and HKCU\SOFTWARE\Microsoft\Internet Explorer\Main]
    “XMLHTTP”=dword:00000001
5. Go figure.

Categories: audience-is-IT-staff, audience-is-language-learning-center-staff, audience-is-language-learning-center-temp-staff, Glitches&Errors, Institution-is-University-of-North-Carolina-Charlotte, office-software Tags: calendaring, live@edu, ms-exchange, office365, outlook, outlook-live, resources, scheduling, upgrading

Changes in how to make a meeting request to resource mailboxes after students’ mid-term upgrade to Office365

2013/09/27 plagwitz Leave a comment

Update: We made a brief summary which you can read instead here.
The interface has changed quite a bit, but don’t worry: the basic processes are still the same. Here is a very quick rundown:
You now have to start from the Calendar / + new Event, like so: and
To add resources
1. Don’t try the “button:add room”, you will get this error:
2. instead, either type the resource email address
3. or click the + next to “Attendees’
  1. and search the database for the “LRC[whatever]” resource,
    1. note: no need for a new window anymore
  2. and by double-clicking or clicking the + , from the search results, add the desired resources to the “Attendees”, finally click top menu: “OK”
  3. or to remove spurious ”Attendees”, right-click them:
4. to preview the availability, you can still click top menu: “Scheduling assistant”.
  1. Note that the “Scheduling Assistant”looks very different, not like a parallel timeline, more like a parallel calendars, you can choose form thee upper right
    1. either day view:
    2. or week view:
5. and it tries to help you by giving more explicit information about conflicts:
6. when happy with how you scheduled your “event”, click top menu: “send”
7. read the response
  1. unfortunately, there seems to be no “toast” (tested in Chrome on Windows 7 and Firefox on Window XP)
  2. there is, however, still a response
    1. “accept”
    2. or,”with explanation, “declined”:
  3. there seems to be also a bug that you cannot send messages to yourself (huh? investigating), ignore for the time being:
8. from the “Event” in your calendar, you can still
  1. edit (including, for repeating events, single occurrence or series :
  2. right-click the “Event” from the calendar and choose “cancel”, which still brings up a popup window where you have to “send”: