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Remember to switch to a 32-bit web browser if your SkyDrive online documents fail to open in MS-Office 2010.
- I would have thought that in this day and age, usage metrics data would have prompted MS to put that problem root and resolution – open the web page and the “Open in [Excel/Word/PowerPoint]" in a 32-bit browser - more prominently in the error messages .
- Instead, if using a 64-bit browser, you may be seeing
- this:
(“To open this workbook, your computer must be running a supported version of Microsoft Excel. If you have an older version of Office or no Office at all, you can try Microsoft Office 2010 for free") - or this
(“Install Office 2010 to open [your filename] in Excel. To open this workbook your computer must be running a supported version of Microsoft Excel and a browser that supports opening files directly from SkyDrive. Learn more about the requirements If you don’t currently have Office or are using an older version, you can try Microsoft Office 2010 for free. Learn more about trying Microsoft Office 2010. ”) - or this
("We are unable to detect Microsoft Excel on your computer. Troubleshoot You can also download a copy of this workbook). - If e.g. you `run this browser:
- Only if you follow the troubleshoot link, you find the 64-bitness of the browser mentioned.
Categories: e-infrastructure, office-software
2010, ms-office
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