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Room and Equipment handling using MS-Exchange Resource Mailboxes: To train in Outlook Desktop or in OWA ?
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While Outlook desktop is a more powerful calendaring tool than OWA (cf. viewing calendars in overlay mode), we decided to first focus on getting everybody to be functional with meeting requests in OWA, since
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faculty will want to use this system from their home computers where the outlook desktop configuration, if it exists at all , is probably even more lacking. Students could, but are not likely to have outlook desktop either
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both faculty and students (both for rooms and for equipment) will walk up to the LRC reception desk needing help, and then only OWA is available
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it is actually part of both equipment check-out and check-in procedure (if not for rooms, then for equipment) that I am designing that faculty and students open up from OWA (on the web browser that the lab assistant is not using: internet explorer, Firefox, Safari should gives us always 2 options on either operating system) that the meeting that they have made (or if not made, make one on the fly), and that the lab assistant enters a code (generated on the PC at the reception desk) into their appointment and sends the update for them to see them through;
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we can also serve as backup on our office computers for the reception desk (unstaffed or understaffed), if clients use OWA
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Essentially, it is not a PC Environment anymore (although it could be if our Remote Desktop infrastructure were much stronger).
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2011/09/01 at 13:56The new way of booking LRC rooms and equipment from Fall 2011 « Thomas' Work Space
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2012/01/13 at 00:28LRC Outlook/Exchange 2010 Resource Calendaring: Project summary « Thomas' Work Space
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