Home > e-infrastructure > Instant language services support on office and classroom IT lab computers using MS-Messenger

Instant language services support on office and classroom IT lab computers using MS-Messenger

 

1.       If you have Windows XP on your office computer, we can use MS-Messenger “Application Sharing” to provide immediate live assistance with computer problems in remote parts (also useful for collaboration with colleagues on documents, including web pages, when a phone call is too little and a meeting is too much).

1.1.    click "Start", "Run", type (or copy/paste): "C:\Program Files\Messenger\msmsgs.exe", click “OK”

2.       Initial setup (you have to do this only once)

2.1.    “Add a .net passport to your windows XP user account”:

2.1.1. Email account

2.1.1.1. 

2.1.1.2.  Users of http://hale-translation.groups.live.com/, http://hale-interpreting.groups.live.com/, or the  Interpreting online calendar (http://calendar.live.com) can re-use their windows live account

2.1.1.3.  Other users can use existing hotmail/windows live accounts or create a new hotmail/windows live  account (you may want to create a separate account for work related messaging)

2.1.2. On your office computer, also check the checkbox to “Associate your account with your windows user account”, like here: , when asking for help on a student computer, uncheck this

2.2.    Add Thomas_plagwitz@hotmail.com as a contact (initially, I will have to accept this before you can contact me):

2.2.1. Click on “I Want To … Add A Contact”

2.3.    click "Start", "Run", type (or copy/paste): "C:\Program Files\Messenger\msmsgs.exe", click “OK”

2.4.    Start a conversation by double clicking on the user icon (“Thomas Plagwitz” or whoever) in your contact list

2.4.1. Right Menu: Section: “I want to” / “Start Application Sharing”

2.4.2.

2.4.3. All is well if the other party has “accepted your invitation”, like above – allow some time for the screen sharing to start up on old computers.

2.4.4. When a dialogue comes up which asks you which application to share, use “Desktop”, like below  – this will allow the other party to see your screen.

2.4.5.

2.4.6. At the end of the session, “Unshare” your desktop, or simply end the “conversation”

 

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