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How to work around a possible bug of Sanako Study 1200 collecting student files opening multiple explorer windows?

2013/09/09 Leave a comment
  1. Problem: To great confusion of my teachers, Sanako version 7 often seems to open multiple collection windows (1 per student recorded?) when collecting files, like so:
  2. bug-sanako-collecting-explorer-windows-many
  3. Possible Cause: From the screenshot above,
    1. where only 1 collection event out of 3 shows this undesirable behavior,
    2. and the 2 that did not, collected all file either under student computer name or all under student  login name:
    3. is it possible that Sanako has a bug which causes it to open one Windows explorer window per student file collected, if
      1. some students are displayed under their computer name,
      2. while other are displayed under their login name?
    4. This is aggravated by another limitation (or bug): Students that come online after  I chose show student computer names, are not affected  by this setting, but display with their login name (the default).
  4. Possible Workaround:
    1. Make sure all students display under the same naming scheme.
    2. This is best achieved by waiting until every student icon shows up in the classroom map before changing the classroom map student display option.
Categories: digital-audio-lab, e-languages, Glitches&Errors Tags: ,