Archive

Archive for the ‘e-infrastructure’ Category

Can we get rid of Adobe Acrobat Reader’s Accessibility Setup Assistant dialogue?

CAM02052

For users not registered in AD as needing Accessibility this is distracting.

example os from the teacher station, assumed that is the same in the base image.

How you can report and get help with non-LRC-related computer issues

  1. First try to talk to temporary and permanent staff in the LRC. However, Computer issues that cannot be resolved within the LRC need to be reported to ITS  – unless they are already known issues.
  2. To make it easy for you to check for known campus-wide issues, I added the ITS alerts to the bottom right of the LRC homepage (image). Depending on when this feed was last updated (simply refreshing the LRC homepage may NOT update it), you may also have to click on the title of this section, “Campus-wide IT issues”, to view the most recent updates.
  3. If you find out this way that need to report an issue to ITS, you can find ways to contact them in the upper right corner of my blog: image

Student users in the wrong time zone still cause problems with our equipment circulation system

  1. Imagine you are trying to pick up an item on local time, but the previous users will return it on Japan time – or (like in the example below)`vice versa. It happens all the time here …
  2. We can see the misconfiguration when opening the meeting in Outlook (Desktop), but we rarely do this. image
  3. What gets routinely done here is opening the meeting in the OWA of the organizer:
    1. is there an obvious way to see the time zone for the organizer?
    2. The best I have found is this, and it is anything but obvious, deeply hidden in the OWA settings dialogues. Any change with Office365?

Run-shortcut missing from student start menu?

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How to get the model and serial number of your iMac

According to Apple, you can find it on the foot for the type of iMacs I have seen around here. 

How to restrict booking permissions to resource-mailboxes from OWA

Protected: Collaborating on and reusing teaching materials in the LRC

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If you receive a calendar sharing invitation, click “Open the calendar”

  1. In Outlook (Desktop), like it says in the first item on the upper left:
  2. image
  3. This will add the calendar to the list of calendars on the left of your Outlook, like so
  4. image
  5. That is, if you do a calendar overlay, like so.